ServiceNow Developer

2 weeks ago


PuneBangaloreChennaiNoida, India MNR Solutions Full time
ServiceNow Developer

We are seeking a highly skilled ServiceNow Developer to join our team at MNR Solutions. The ideal candidate will have extensive experience in developing and implementing ServiceNow solutions and will be comfortable working in a fast-paced environment.

Key Responsibilities:
  • Design, develop, and implement ServiceNow solutions to meet business requirements.
  • Customize ServiceNow instances based on client needs by creating and configuring business rules, UI policies, client scripts, and integrations.
  • Develop and manage integrations between ServiceNow and other systems using REST APIs, SOAP, and integration connectors.
  • Support incident and problem management processes by implementing and configuring ITIL best practices within ServiceNow.
  • Perform ServiceNow upgrades, patches, and maintenance activities to ensure system stability and availability.
  • Provide technical support and troubleshoot issues related to ServiceNow applications and configurations.
  • Create and maintain technical documentation, including design specifications, configuration guides, and user manuals.
  • Conduct unit testing, integration testing, and user acceptance testing (UAT) to ensure the quality and functionality of ServiceNow solutions.
  • Work closely with business analysts, project managers, and other team members to understand requirements, develop solutions, and deliver projects successfully.
Requirements:
  • Extensive experience with ServiceNow platform, including development, configuration, and administration.
  • Proficiency in JavaScript, GlideScript, and other scripting languages used within ServiceNow.
  • Knowledge of key ServiceNow modules such as Incident Management, Problem Management, Change Management, and Asset Management.
  • Experience with integration technologies like REST, SOAP, and middleware platforms.
  • Understanding of ITIL processes and best practices, with experience implementing them in ServiceNow.
  • Strong problem-solving skills and the ability to troubleshoot and resolve technical issues effectively.
  • Excellent verbal and written communication skills, with the ability to interact with technical and non-technical stakeholders.


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