AI-Driven Service Delivery Expert

2 days ago

Mysore, Karnataka, India beBeeServiceNow Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

Accelerate business transformation with innovative AI-driven solutions.

Why Choose This Role?

Become part of a dynamic team leveraging AI technology to drive positive impact. Our leadership fosters a collaborative environment, minimizing bureaucracy to enhance delivery and professional growth. You'll work on complex AI projects that challenge and inspire, meeting high client expectations.

Job Overview

We seek an experienced ServiceNow AI Agent Engineer to support implementation of ServiceNow AI Agents at healthcare payer clients. This role requires deep expertise in the ServiceNow platform, AI Agent Studio, and integration of AI/ML models with enterprise workflows. You will collaborate with cross-functional teams to design, configure, and deploy intelligent ServiceNow Agents that enhance automation, service delivery, and analytics capabilities.

Key Use Cases:

  • Member Services and Experience - AI agents handle member enrollment inquiries, benefit explanations, and 24/7 support for common questions about coverage and claims status.
  • Claims Processing Automation - AI agents automate claims processing, claims routing, exception handling, and prior authorization workflows.
  • Provider Network Management - AI agents streamline provider onboarding, credentialing workflows, and contract management.
  • Regulatory Compliance and Reporting - AI agents provide real-time visibility into core system issues, security, and compliance risks.
  • Case Management and Escalation - AI agents triage complex member issues, automatically escalate cases based on severity, and coordinate cross-functional responses for appeals, grievances, and medical management cases.
  • IT Service Management - AI agents manage internal IT requests from employees, manage system integrations, and provide automated incident response for critical payer systems and applications.

Requirements:

  • Strong hands-on experience with the ServiceNow Platform (ITSM, CSM, HRSD, SecOps).
  • Proficiency in ServiceNow AI Agent Studio, no-code/low-code development.
  • Expertise in workflow automation, Integration Hub, and API integrations.
  • Solid understanding of LLMs and ML concepts for natural language processing and AI-driven automation.
  • Proficiency in JavaScript and ServiceNow scripting.
  • Familiarity with data integration (internal and external sources, knowledge articles, platform data).
  • Experience with AI governance, analytics, and monitoring tools.
  • Strong problem-solving skills and ability to collaborate across engineering and business teams.

Responsibilities:

  • Configure and customize ServiceNow AI Agents using AI Agent Studio (no-code/low-code environment).
  • Develop workflows, subflows, and process automation within ITSM, CSM, HRSD, and SecOps modules.
  • Integrate ServiceNow AI Agents with external systems using Integration Hub, APIs, and Workflow Data Fabric.
  • Enable AI Agents to call external tools and interact with LLMs, databases, or third-party AI models.
  • Write and optimize JavaScript and ServiceNow scripts to extend AI Agent functionality.
  • Leverage RaptorDB Pro for high-performance data processing.
  • Utilize AI Control Tower and AI Agent Orchestrator for multi-agent coordination, guardrails, and governance.
  • Monitor performance using ServiceNow analytics and ensure compliance with organizational and regulatory policies.

  • AI Driven Solutions Developer

    5 days ago

    Mysore, Karnataka, India beBeeMachineLearning Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    AI-Driven Solutions DeveloperAt our organization, we are seeking a seasoned AI-Driven Solutions Developer to design, build, and deploy AI-powered solutions using the Azure ecosystem.The ideal candidate will have expertise in designing and implementing end-to-end Machine Learning pipelines (data prep, training, validation, deployment).Key...

  • AI Solutions Expert

    2 days ago

    Mysore, Karnataka, India beBeeGenerativeai Full time ₹ 12,00,000 - ₹ 16,00,000

    About the PositionWe are seeking a skilled expert in Generative AI to design and implement cutting-edge AI solutions. The ideal candidate will have hands-on experience with LLMs, RAG pipelines, and AI search frameworks, as well as strong knowledge of prompt engineering and orchestration frameworks.Key Responsibilities:Design and implement scalable...

  • AI Adoption Expert

    4 days ago

    Mysore, Karnataka, India beBeeArtificialintelligence Full time US$ 1,20,000 - US$ 1,70,000

    We are seeking an expert to drive the adoption and implementation of AI-driven tools.Key ResponsibilitiesImplement AI tools and platforms to automate processes.Collaborate with department heads to identify opportunities for automation.Design and integrate custom AI solutions to improve business operations.Connect AI tools with existing systems via APIs and...

  • Senior AI Engineer

    2 days ago

    Mysore, Karnataka, India beBeeArtificial Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Expert AI DeveloperThis role is responsible for designing, developing and deploying advanced artificial intelligence solutions to automate business processes and enhance self-service applications.Main Responsibilities:Solution DevelopmentDesign and develop cutting-edge AI solutions using machine learning algorithms and natural language processing techniques...

  • AI Software Engineer

    2 days ago

    Mysore, Karnataka, India beBeeSoftware Full time ₹ 12,00,000 - ₹ 16,00,000

    About the RoleWe are seeking a skilled AI Software Engineer to join our team. As an AI Software Engineer, you will be responsible for developing new user-facing features using React.js and Next.js.You will define technical architecture, track performance, and reliability of frontend applications. Building reusable components and front-end libraries for...

  • Generative AI Expert

    4 days ago

    Mysore, Karnataka, India beBeeArtificial Full time ₹ 9,00,000 - ₹ 12,00,000

    AI Specialist - Generative AI FoundationsWe are seeking a skilled professional to create high-quality assessment items for a certification course on generative AI foundations.The successful candidate will collaborate with a team of experts to develop clear, standards-aligned assessment items that enable students to master key concepts and practices in...

  • AI Data Architect

    2 days ago

    Mysore, Karnataka, India beBeeData Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Expert AI Transformation SpecialistThis role is a senior position focused on driving end-to-end AI transformation initiatives. Starting with thorough AI readiness assessments and data strategy, the expert will move on to model development, intelligent agent deployment, and automation.Responsibilities include engaging directly with clients, conducting...

  • Advanced AI Development Expert

    23 hours ago

    Mysore, Karnataka, India beBeeArtificial Full time ₹ 60,00,000 - ₹ 1,50,00,000

    Job OpportunityWe are seeking a talented Artificial Intelligence Specialist to join our team. The ideal candidate will have experience in full stack engineering, DevOps, and practical knowledge of Large Language Model (LLM) applications.Key Responsibilities:Implement AI-assisted development using Clause Code, Codex, or other AI copilots while building...

  • AI Innovator

    2 days ago

    Mysore, Karnataka, India beBeeArtificialintelligence Full time ₹ 60,00,000 - ₹ 1,50,00,000

    Artificial Intelligence Engineer PositionWe're seeking a skilled AI Engineer to lead the design, development, and integration of cutting-edge AI solutions that drive business growth.This role involves overseeing the entire lifecycle of AI projects, from data preparation to deployment, ensuring our solutions are practical, efficient, and adaptable.You will be...

  • Data Driven Insights Professional

    2 days ago

    Mysore, Karnataka, India beBeeData Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Data Scientist Job OpportunityAs a key member of our data-driven team, you will be instrumental in unlocking business growth through strategic insights and AI-powered solutions.We are seeking an experienced professional with expertise in machine learning, deep learning, and large language models to join our mission.Main Responsibilities:Develop and deploy...