Director of Event Excellence

3 days ago

Agra, Uttar Pradesh, India beBeeLeadership Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Head of Operations Overview

The Head of Operations plays a pivotal role in overseeing all operational aspects of the MICE division. This position ensures the flawless planning and delivery of high-quality events and corporate programs.

Key Responsibilities:
  • Manage end-to-end operations of MICE events, including logistics, vendor coordination, budgeting, and team management.
  • Lead the operations team, providing guidance, motivation, and performance management.
  • Collaborate closely with sales, marketing, and client relations to align operational execution with business goals.
  • Negotiate and manage contracts with suppliers, venues, and service providers to secure competitive rates and quality services.
  • Conduct site inspections, assess venues, and ensure all event requirements are met.
  • Monitor and evaluate operational efficiency, implement process improvements, and drive cost optimization.
  • Oversee compliance with safety, legal, and quality standards during event execution.
  • Handle risk management and contingency planning for seamless event delivery.
  • Prepare operational reports and MIS for senior management and clients.
  • Build and maintain strong relationships with clients, partners, and suppliers.
Requirements:
  • Bachelor's degree in Hospitality, Business Administration, or related field.
  • Minimum 7-10 years in event operations or related roles, with 3+ years in MICE operations leadership.
  • Strong knowledge of the MICE industry, event management best practices, and vendor management.
  • Proven leadership, negotiation, and communication skills.
  • Ability to handle multiple projects and work under pressure in a fast-paced environment.
  • Proficiency in MS Office, event management software, and reporting tools.

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