Operations Director

14 hours ago

Madurai, Tamil Nadu, India beBeeMarketing Full time ₹ 1,08,00,000 - ₹ 1,36,50,000
At BuyerForesight, we are seeking a seasoned professional to join our team as Cross-Functional Operations Director. As a key member of our organization, you will play a pivotal role in bridging the gap between marketing strategy and flawless event execution. This role combines agency-side client management with operational excellence to ensure our events deliver measurable marketing results.We are looking for an individual who can liaise effectively with our Event Production team to ensure end-to-end event production from initial strategy development through post-event analysis for multiple concurrent client campaigns. You will translate client marketing objectives into targeted event experiences using our proprietary audience intelligence and coordinate with creative teams to ensure event design aligns with broader marketing campaign goals.This is a hands-on role that requires strong leadership skills, attention to detail, and the ability to manage competing priorities. As Cross-Functional Operations Director, you will oversee a team of 20-30 full-time employees, including Regional Customer Success Managers, Audience Acquisition Team Leads, Campaign Specialists, and Data Research Associates.The ideal candidate will have a proven track record of success in managing cross-functional teams, analyzing campaign performance metrics, and connecting event activities to marketing outcomes and ROI. If you have experience working in a fast-paced environment and are passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.Key Responsibilities:
  • Liaise with Event Production team to ensure end-to-end event production from initial strategy development through post-event analysis for multiple concurrent client campaigns
  • Translate client marketing objectives into targeted event experiences using our proprietary audience intelligence
  • Coordinate with creative teams to ensure event design aligns with broader marketing campaign goals
Client Partnership & Campaign Management:
  • Serve as primary operational point of contact for assigned client accounts
  • Lead client calls present campaign strategies and provide regular performance updates
  • Collaborate with account management to develop integrated marketing campaigns where events drive lead generation and brand engagement
  • Manage campaign timelines budgets and deliverables across multiple clients simultaneously
Team Management:
  • Oversee a team of 20-30 full-time employees which includes:
  • Regional Customer Success Managers (Direct Reports)
  • Audience Acquisition Team Leads (Direct Reports)
  • Campaign Specialists (Managed by CSMs)
  • Data Research Associates (Managed by CSMs)
Performance & Analytics:
  • Track and analyze campaign performance metrics connecting event activities to marketing outcomes and ROI
  • Use audience data and campaign insights to continuously optimize event experiences and operational processes
  • Provide detailed post-event analysis and recommendations for future campaigns

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