Digital Project Manager Lead

6 days ago

Nellore, Andhra Pradesh, India beBeeProjectManagement Full time ₹ 10,00,000 - ₹ 15,00,000

About the Role

This individual will oversee the day-to-day coordination and smooth operation of projects related to email campaign management. The job involves staying on top of all the pieces of an email campaign, ensuring timely completion.

The Digital Project Manager Lead will also support other projects such as developing education related to client training on email marketing, tracking team performance, and recommending new tools and approaches to improve client campaigns.

Responsibilities

  • Coordinate with developers and client contacts to oversee development and deployment of emails through Salesforce Marketing Cloud
  • Perform QA testing to ensure:
  • Email content renders well across email clients (mobile, desktop, etc.)
  • Email content and links match client submissions
  • Content is proofed and error-free
  • Coordinate with client contacts to secure approval of emails, addressing any edits needed
  • Schedule emails through Salesforce Marketing Cloud
  • Guide clients on account protocols, clearly answering questions
  • Process and upload distribution lists
  • Pull metrics reports from Salesforce Marketing Cloud, sharing them with clients
  • Assist with additional email marketing projects like quarterly benchmark reports or template builds
  • Identify potential roadblocks or delays in projects and clients to ensure smooth operation
  • Assist in breaking out project tasks and rearranging as needed to meet deadlines
  • Identify opportunities for process improvements and help implement them
  • Identify trends in client campaigns for reporting, suggesting opportunities for improvement (editorial and technical)
  • Occasionally develop tools like PowerPoint presentations to educate clients on email marketing services and SOPs

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