Service Delivery Specialist

1 week ago

Thāne, Maharashtra, India beBeeSupport Full time US$ 60,000 - US$ 80,000

Job Overview

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The Technical Support Engineer role involves providing remote conference room and audio-visual support to clients. This includes managing video conferencing, audio/visual, and webcasting technologies to ensure seamless operations for global meetings, events, and webcasts.

Key Responsibilities:

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  • Manage video conferencing technologies to deliver high-quality virtual meeting experiences.">
  • Install, maintain, and troubleshoot audio-visual equipment to ensure smooth operations.">
  • Provide technical support for webcasting events, including setup, testing, and execution.">
  • Collaborate with cross-functional teams to develop and implement technical solutions for client meetings and events.">
  • Ensure compliance with all relevant laws, regulations, and industry standards related to data protection and information security.">
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Required Skills and Qualifications:

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  • 2+ years of experience in technical support or a related field.">
  • Excellent communication and problem-solving skills.">
  • Ability to work effectively in a fast-paced environment and prioritize tasks efficiently.">
  • Strong knowledge of video conferencing and audio-visual technologies.">
  • Proficiency in troubleshooting and resolving technical issues.">
  • Certifications in areas such as CompTIA A+, Cisco CCNA, or similar.">
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Benefits:

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  • Competitive salary and benefits package.">
  • Ongoing training and development opportunities.">
  • Collaborative and dynamic work environment.">
  • Opportunities for career growth and advancement.">
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