Senior Technical Problem Solver

2 days ago

Nellore, Andhra Pradesh, India beBeeTechnical Full time ₹ 90,00,000 - ₹ 1,20,00,000

Unlock Your Technical Expertise

Are you a seasoned problem-solver looking to take your skills to the next level? Do you thrive in fast-paced environments where no two challenges are alike? As a Tech Support Engineer, you will play a critical role in resolving complex technical issues and ensuring seamless operation of our platform.

Key Responsibilities:

  • Advanced Technical Support: Handle escalated technical tickets that require an in-depth understanding of the product's infrastructure, APIs, and backend systems.
  • Issue Resolution: Diagnose and resolve technical issues related to data migration, application stability, and infrastructure. Document solutions in JIRA or our Support CRM for streamlined tracking.
  • Python Scripting: Use Python to create scripts for automating repetitive tasks, analyzing logs, or building custom tools to assist in debugging and issue resolution.
  • Technical Expertise Development: Deepen your understanding of WizCommerce's tech stack, including APIs, databases, and backend components essential for troubleshooting.
  • Cross-functional Collaboration: Collaborate with engineers to solve complex issues and effectively communicate technical information to non-technical team members.

Requirements:

  • At least 4 years of experience in a technical support role, with knowledge of web technologies (HTML, CSS, JavaScript) and familiarity with APIs.
  • Strong problem-solving and debugging skills in a technical SaaS environment.
  • Effective written and verbal communication skills in English.
  • Ability to work during US hours (evenings and/or nights).

Benefits:

  • Opportunity to work in a high-growth SaaS startup with a strong presence in the USA, India, and Canada.
  • Hands-on experience with advanced technical support in B2B SaaS infrastructure.

Why This Role Matters:

This is an excellent opportunity to join a dynamic team of experts who share your passion for innovation and customer satisfaction. You will have the chance to develop your skills, collaborate with talented individuals, and contribute to the growth of our company.

  • Technical Problem Solver

    6 days ago

    Nellore, Andhra Pradesh, India beBeeTroubleshooter Full time ₹ 9,00,000 - ₹ 12,00,000

    Job TitleA Technical Support Specialist is required to provide timely and effective solutions to customers experiencing technical issues related to Windows software, hardware, and services.This role will involve:Troubleshooting and resolving technical issues via phone, chat, or email.Developing expertise in Microsoft products including Windows, Office 365,...

  • AI Chemist

    1 week ago

    Nellore, Andhra Pradesh, India beBeeResearch Full time ₹ 18,00,000 - ₹ 30,50,000

    Chemistry Research OpportunitiesTuring is looking for PhD-level researchers in Chemistry to test the reasoning capabilities of large language models (LLMs). The ideal candidate will create Chemistry problems, analyze model responses, and identify gaps in logic or understanding.The goal is to measure how well these models handle abstract thinking and...

  • Advanced Math Problem Solver

    1 week ago

    Nellore, Andhra Pradesh, India beBeeMathematics Full time ₹ 10,00,000 - ₹ 12,00,000

    Mathematical Model ImprovementAs a researcher, you will assist in fine-tuning and evaluating large language models (LLMs) to enhance their ability to solve complex math problems.Key Responsibilities:Evaluate the performance of LLMs on advanced mathematical tasks such as multi-step algebra or logic questions.Assist in the development of novel evaluation...

  • Technical Integration Specialist

    6 days ago

    Nellore, Andhra Pradesh, India beBeeSpecialist Full time ₹ 10,00,000 - ₹ 15,00,000

    Technical Integration SpecialistThis role requires a professional to combine AI integration and no-code implementation, driving innovation in the field of technology.About the RoleYou will work alongside a founder and Head of Implementation to solve complex problems and build cutting-edge software solutions for our clients.Location: Our Surat office...

  • Senior Technical Architect

    3 days ago

    Nellore, Andhra Pradesh, India beBeeTechnical Full time ₹ 18,00,000 - ₹ 20,00,000

    Job TitleA Senior Technical Architect is needed to lead the development of our comprehensive SaaS platform.The successful candidate will have strong expertise in AWS and platform design, with a proven track record of implementing scalable multi-tenant architectures for user/workspace models and complex permission systems.This role requires a leader who can...

  • Senior Technical Specialist

    1 day ago

    Nellore, Andhra Pradesh, India beBeeTechnical Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    As a Senior Technical Specialist, you will play a pivotal role in driving digital transformation projects across our organization.The ideal candidate will have a strong background in SAP Commerce Cloud and Hybris development, with experience in backend development, API integration, and e-commerce solutions.Key responsibilities will include managing project...

  • Senior Technical Architect

    1 day ago

    Nellore, Andhra Pradesh, India beBeeEngineering Full time ₹ 25,00,000 - ₹ 45,00,000

    Senior Engineering Leader Job DescriptionOverviewWe are seeking a highly experienced and skilled Senior Engineering Leader to join our team. This is a leadership role responsible for architecting, designing, and scaling the core technology platform from ground up.Key ResponsibilitiesDesign and implement scalable, reliable, and secure solutions for nationwide...

  • Senior Technical Designer

    1 day ago

    Nellore, Andhra Pradesh, India beBeeTechnicalDesigner Full time ₹ 10,00,000 - ₹ 15,00,000

    We are seeking a highly skilled Senior Technical Designer with 4–5 years of experience in creating detailed technical drawings and designs using computer-aided design software.Job Requirements:Create and revise detailed 2D designs for piping systems based on engineering inputs.Develop isometric designs, process and instrumentation diagrams, and general...

  • Senior Technical Developer

    6 days ago

    Nellore, Andhra Pradesh, India beBeeProfessional Full time ₹ 10,00,000 - ₹ 20,00,000

    Find a fulfilling role as a Technical Professional, working with Model Driven Apps, Canvas Apps, and Power Automate Development. This exciting opportunity requires strong development skills in C#, JavaScript, HTML5, DOM, and Typescript. You will conduct fit-gap analysis and estimation of the existing system to Dynamics, create solution designs that address...

  • Senior Technical Specialist

    1 week ago

    Nellore, Andhra Pradesh, India beBeeTechnical Full time ₹ 18,00,000 - ₹ 23,00,000

    Job Title: Senior Technical SpecialistDescription:We are seeking a highly skilled professional to join our team. The ideal candidate will have extensive experience in IBM Maximo Application Suite (MAS) 8.x / 9.x and Maximo 7.6.The successful candidate will possess strong technical competency and hands-on skills in Maximo Application Suite, including...