
Industry-Leading Application Support Specialist
20 hours ago
About the Role:
We are seeking a highly skilled and experienced Application Support Specialist to join our team. As a key member of our organization, you will play a vital role in ensuring the smooth operation of our production support systems.
Your Key Responsibilities:
- Manage Production support & Incident & Change Management systems with strong knowledge in application support.
- Provide hands-on experience with Service Now (Incident management, Change management).
- Utilize expertise in Linux, Mainframe, Zscaler, and SQL to drive system performance.
- Work with event management tools like BigPanda to identify and resolve issues efficiently.
- Apply knowledge of Grafana, Networking tools, and Splunk Logscale to analyze system behavior and optimize performance.
Requirements:
To be successful in this role, you will need:
- 3+ years of experience in application support.
- A strong understanding of application support principles and practices.
- Excellent problem-solving and analytical skills.
- The ability to work effectively in a fast-paced environment.
- Dedication to delivering high-quality results.
What We Offer:
As an Application Support Specialist, you will have the opportunity to work with a talented team and develop your skills in a dynamic and challenging environment.
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