Global Customer Support Leader

Technical Leadership RoleWe are seeking an exceptional Technical Leadership professional to oversee our global Service Desk operation.This strategic role will partner with peer managers to deliver a seamless end-to-end support experience.Key Responsibilities:Provide visionary and operational leadership for the entire Service Desk function, covering global...

About our organization.We are expanding our impact through new initiatives, rolled out in a phased 36-month roadmap. We are looking for a leader to manage and execute this ambitious portfolio.Job DescriptionThe Director of Strategic Initiatives will be responsible for prioritizing, planning, and implementing the company's initiatives. This role requires a...

Network Support Engineer PositionA key role in providing L1 level support for our Global IT infrastructure is available.Key Responsibilities:Provide L1 level support for Global IT infrastructure.Monitor network performance using tools like SolarWinds, Manage Engine, Cisco Prime, NAGIOS.Perform proactive monitoring of Cisco R&S, HP Aruba, Ruckus Wireless, WAN...

Senior Leader in Customer Support EngineeringJob Overview:We are seeking an accomplished professional to spearhead and grow a high-achieving support team for a rapidly expanding technology company.Key Responsibilities Include:Developing strategies and leading global teams to deliver exceptional customer experiences through technical expertise, data-driven...

Job Title: Technical Support Expertise LeaderAbout JobThis role involves providing high-level technical customer support, requiring strong communication and analytical skills. Ideal candidates will have extensive experience in SaaS technical support or similar project-focused roles.Key Responsibilities:Providing expert-level technical support to customers,...

Technical Support SpecialistWe are seeking a skilled and proactive Technical Support Specialist to join our global helpdesk team. The successful candidate will be responsible for handling incoming calls and service requests related to software applications, meter installation, pairing, troubleshooting, and smart services.Key Responsibilities:Handle incoming...

Customer Support ExpertOur company is seeking a skilled Customer Support Expert to provide exceptional support to our global user base.This role involves:Responding to customer inquiries via live chat, email and phone.Guiding users through platform features, onboarding and usage best practices.Maintaining a comprehensive knowledge base and ensuring help...

Job OverviewThe company is seeking a BIM / Revit Coordinator to lead and oversee BIM processes and standards in the Mumbai office. This role involves developing and maintaining BIM Execution Plans (BEPs), defining the company's BIM requirements and workflows, and ensuring alignment with ISO19650 standards and global procedures.Key ResponsibilitiesDevelop and...

Job Title: Customer Success ExecutiveLocation: Sea woods, Navi Mumbai (in-office)Work days: 5-day work week (Weekends Working - can take holiday any 2 days except Sat & Sun)Shifts: 9am - 6 pm (Morning) / 3pm - 12 am (Evening)Languages Required: English, HindiCompany is India's biggest chess-based real-money gaming app, with over 5 lakh users and a 4.5*...

About this RoleWe are seeking an exceptional Director of Growth and Brand Strategy to drive our brand positioning growth strategy and customer acquisition in the competitive market.This is a high-impact leadership role responsible for building and executing a global marketing strategy that accelerates pipeline generation enhances brand visibility and...