WhatsApp Partner Support Specialist

22 hours ago

Jodhpur, Rajasthan, India beBeeSupport Full time ₹ 90,00,000 - ₹ 1,20,00,000

About us

As a WhatsApp-based Marketing & Engagement platform, we are built on Official WhatsApp Business APIs.

We empower businesses to scale their engagement and revenue through advanced automation and communication solutions.

Recognized as Meta's Emerging Partner of the Year 2023, we are one of India's fastest-growing B2B SaaS startups.

Our Partner Support Executive will serve as the first line of support for our partners.

The successful candidate will ensure high-quality service, quick resolution of technical and operational issues, and a seamless onboarding experience.

Key Responsibilities:
  • Respond to partner queries via email, live chat, or ticketing systems.
  • Maintain strong First Response Time (FRT) and meet chat acceptance SLAs.
Service Excellence:
  • Ensure CSAT scores of 95%+ by delivering timely, accurate, and empathetic support.
  • Maintain high-quality written communication with typing speeds of 70+ words per minute.
Partner Onboarding & Integration:
  • Guide partners through the onboarding process and assist with dashboard integrations.
  • Understand the unique business use cases of partners and deliver tailored support solutions.
Cross-Team Collaboration:
  • Work with Product, Tech, and Sales teams to resolve escalations and improve the partner experience.
  • Ensure clear documentation, consistent follow-ups, and structured handovers for ongoing cases.

We offer an exciting opportunity to work with our fast-growing WhatsApp API platform and its partner ecosystem.

Why Choose Us?

  • Fast-Growing Environment: Work in a high-paced, dynamic setup that prioritizes ownership, learning, and impact.
  • Global Exposure: Collaborate with WhatsApp's global teams and join exclusive partner events.
  • Create Real Impact: Help businesses achieve tangible outcomes through automation and smart engagement.

  • Mac Technical Support Specialist

    5 days ago

    Jodhpur, Rajasthan, India beBeeSupport Full time ₹ 10,00,000 - ₹ 20,00,000

    Job OverviewWe are looking for a highly skilled Mac Support Specialist to join our team. As a Mac Support Specialist, you will be responsible for providing top-notch support for macOS systems in a professional environment.

  • Strategic Partner Liaison

    1 day ago

    Jodhpur, Rajasthan, India beBeeRelationship Full time ₹ 40,00,000 - ₹ 80,00,000

    Job Title:Business Development Partner LiaisonOur organization is seeking a highly skilled and organized Business Development Partner Liaison to manage and grow our network of strategic partners. This role requires a blend of relationship management, operational oversight, and account servicing, ensuring partners are supported, satisfied, and aligned with...

  • Financial Support Specialist

    5 days ago

    Jodhpur, Rajasthan, India beBeeFinancial Full time ₹ 2,50,000 - ₹ 4,00,000

    Job Title: Financial Support SpecialistWe are seeking a detail-oriented and proactive professional to join our Finance team as a Financial Support Specialist.Key Responsibilities:Perform daily accounting operations and enter financial data accurately in Tally Prime.Prepare and maintain Bank Reconciliation Statements (BRS) regularly.Assist with accounts...

  • IT Infrastructure Support Specialist

    1 day ago

    Jodhpur, Rajasthan, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title: IT Infrastructure Support SpecialistPosition OverviewWe are seeking an experienced IT infrastructure support specialist to join our team. As a key member of the team, you will contribute to the design and development of front-end applications and distributed backend microservices.Key ResponsibilitiesSupport the development of intuitive front-end...

  • Airport Support Specialist

    6 days ago

    Jodhpur, Rajasthan, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000

    Job Title: Airport Support SpecialistThis role is focused on assisting passengers with various airport procedures and ensuring a seamless travel experience.Key Responsibilities:Provide assistance to passengers with check-in, baggage handling, and boarding processes.Ensure compliance with safety regulations and airline policies.Manage passenger inquiries and...

  • ERP IT Support Specialist

    1 day ago

    Jodhpur, Rajasthan, India beBeeITSupport Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Description:We are seeking a highly skilled and experienced IT Support Specialist to join our team. As an ERP IT Support Specialist, you will be responsible for providing technical support and maintenance for our Real Estate Industry clients.Key Responsibilities:Collaborate with business associates and vendors to maintain, enhance, and troubleshoot ERP...

  • Executive Partner Acquisition Specialist

    1 day ago

    Jodhpur, Rajasthan, India beBeeBusiness Full time ₹ 9,00,000 - ₹ 12,00,000

    Global Executive Position OverviewRrayze is a Business Consulting Company with a global presence, offering a full range of services through a team of over 450 professionals. Our company has associate tie-ups across various states and countries.This role is part of our HR Outsourcing and recruitment business. For more information, visit our website...

  • Operational Support Specialist

    7 days ago

    Jodhpur, Rajasthan, India beBeeSupport Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title: Operational Support SpecialistWe are seeking a highly skilled Operational Support Specialist to manage day-to-day computer operations and handle back office tasks efficiently.This role involves ensuring computer literacy across various tasks and maintaining high levels of accuracy and attention to detail.The successful candidate will be...

  • Administrative Support Specialist

    5 days ago

    Jodhpur, Rajasthan, India beBeeAdministrative Full time ₹ 6,00,000 - ₹ 12,00,000

    Administrative Support SpecialistOracle is looking for a highly skilled Administrative Support Specialist to provide administrative support for the accounting function, including the areas of general ledger, accounts payable, accounts receivable, fixed assets, and inter-company transactions. Job Description:Key responsibilities include typing, filing,...

  • Support Associate

    1 day ago

    Jodhpur, Rajasthan, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 8,00,000

    Job Title: Customer Support SpecialistWe are seeking a dedicated and enthusiastic support associate to join our team. As a customer support specialist, you'll play a vital role in delivering exceptional support experiences to students.