
US Mortgage Domain Loss Mitigation and Escrow Operations Manager
2 days ago
Job Title: Escrow Specialist - Loss Mitigation
About the Role:
We are seeking a highly skilled professional to manage loss mitigation and escrow processes within the US mortgage domain.
Main Responsibilities:
Leverage expertise in loss mitigation and escrow operations to lead teams of mortgage professionals.
Monitor daily activities, ensure workload distribution, and track individual performance metrics.
Manage client relationships and handle process escalations with ease.
Conduct regular coaching sessions and performance evaluations to drive team growth.
Ensure compliance with investor guidelines and US mortgage regulations.
Analyze reports to identify areas for process improvements and implement changes to enhance quality and efficiency.
Collaborate with cross-functional teams to support business continuity plans.
Requirements:
Minimum 8 years of experience in US mortgage servicing.
In-depth knowledge of escrow servicing and loss mitigation processes.
Proven ability to lead, mentor, and manage team performance.
Excellent communication and stakeholder management skills.
Experience working with clients from the US mortgage servicing domain.
Comfortable working night shifts and adapting to work-from-office requirements.
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