Financial Operations Specialist

3 days ago

Tirupati, Andhra Pradesh, India beBeeBilling Full time ₹ 40,00,000 - ₹ 80,00,000

Job Summary

The Accounts & Billing Collections Associate is responsible for supporting financial operations. This role involves preparing accurate invoices, following up on payments, matching receipts to invoices, and keeping records ready for audits.

Key Responsibilities:

  • Billing and Invoicing: Generate monthly invoices for subscriptions and usage, ensuring prices, discounts, and taxes are correctly applied before sending. Attach usage reports and issue corrected invoices or credit notes after approvals.
  • Collections: Send reminders, make follow-up calls/emails, record promises to pay, and escalate risks to the team. Support simple payment plans after internal approval.
  • Cash Application and Reconciliations: Download daily settlements from payment gateways and banks, apply each receipt to the right invoice, and clear short payments or unknown receipts within the agreed timeline. Reconcile Stripe and bank statements.
  • Taxes and Compliance: Assist in creating GST compliant invoices, manage e-invoices, verify Tax Deducted at Source (TDS) details, and collect certificates.
  • Usage and Partner Pass-Throughs: Collate monthly usage from systems and partner portals, match partner costs to customer billing, and flag any gaps that affect margins.
  • Reporting and Month-End Close: Update weekly reports on collections health, aging of unpaid invoices, and open disputes. Prepare month-end schedules, including lists of unapplied cash and disputes.
  • Purchase Orders and Customer Portals: Track purchase order status and balances. Upload invoices and back-ups to customer portals and resolve any rejections.
  • Customer Setup and Renewals: Maintain customer master data, prepare renewal pro-formas, and ensure invoices are released on time.
  • Processes and Systems: Keep standard operating procedures current, raise data issues in the CRM or billing system, and keep folders structured and audit-ready.
  • Collaboration: Work with Sales and Customer Success on purchase orders, renewals, and disputes; coordinate with Finance, Legal, Revenue Operations, and Product teams on pricing or usage-metering issues.

Required Qualifications and Skills:

  • Graduation required; finance specialisation preferred
  • 0–2 years in billing, accounts receivable, or collections (internships count)
  • Basic understanding of invoicing, GST, e-invoicing, and TDS is a plus
  • Strong Excel/Google Sheets skills; comfortable using accounting tools and a CRM system
  • Clear written and verbal communication; firm yet customer-friendly approach to collections
  • Detail-oriented, organised, dependable, and eager to learn

Tools: Excel or Google Sheets, Stripe, government e-invoice portal, CRM system.

Success Metrics:

  • On-time billing and invoice accuracy
  • Percentage of payments collected by due dates; average days taken to collect payments
  • Aging of unpaid invoices (especially those pending over 60–90 days)
  • Number of disputes and the time taken to resolve them
  • Amount of receipts not yet matched to invoices, cleared within the agreed timeline

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