Customer Relations Specialist

2 weeks ago


Ahmedabad, Gujarat, India UPMAN PLACEMENTS LIMITED Full time

The role of a Customer Relations Specialist at UPMAN PLACEMENTS LIMITED involves serving as a communication bridge between our company and our valued customers.

  • They will be the primary point of contact for customer inquiries, providing timely and effective support through various channels.
  • Additionally, they will be responsible for identifying and addressing customer concerns, ensuring that issues are resolved promptly and to the satisfaction of the customer.
  • By analyzing customer data, they will help to improve our services and increase customer satisfaction.
  • Another key responsibility will be to collaborate with our team to implement effective customer engagement strategies.

Key responsibilities:

  • Supporting customers through various communication channels.
  • Resolving customer issues in a timely and effective manner.
  • Identifying customer needs and developing strategies to meet those needs.
  • Collaborating with the team to implement customer engagement initiatives.
  • Analyzing customer data to improve our services.


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