
Support Services Liaison
2 days ago
Our team is seeking a highly skilled Customer Care Representative to join our dynamic group. In this role, you will be responsible for handling incoming calls from healthcare plan members and resolving their issues in a timely and professional manner.
- Key Responsibilities:
- Respond to member inquiries regarding coverage and healthcare requirements through verbal and written communication.
- Resolve member complaints using strong problem-solving skills and a caring nature.
Requirements:
- At least one year of customer service experience, preferably in an international setting.
- Proficient reading, writing, and speaking skills in English.
- Basic computer literacy is required.
Benefits:
- Ongoing career development opportunities and support for growth within the company.
- An inclusive work environment that encourages community involvement and charitable giving.
- A global team guided by core values and committed to lifelong learning.
- Comprehensive benefits package, including transportation assistance, paid time off, tuition reimbursement, and wellness incentives.
What We Offer:
As a valued member of our global team, you can expect access to thousands of resources to support your career growth, starting with in-depth training and personalized coaching. Our community is dedicated to helping you succeed and reach your full potential.
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