
Food Service Director
2 weeks ago
The role of a F&b Service Executive involves overseeing the daily operations of food and beverage services in a hotel or restaurant setting. This position requires strong leadership skills, attention to detail, and excellent communication abilities.
- Main Responsibilities:
- Ensure staff is working together as a cohesive unit to provide exceptional customer service and meet guest needs.
- Inspect grooming and attire of staff to maintain a professional image.
- Complete opening and closing duties, including setting up necessary supplies and tools, cleaning equipment, and locking doors.
- Inspect storage areas for organization, use of FIFO (First-In-First-Out), and cleanliness.
- Complete scheduled inventories and stock necessary supplies.
- Monitor dining rooms for seating availability, service, safety, and well-being of guests.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating employees.
- Follow all company policies and procedures, report accidents and injuries, and complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Welcome and acknowledge all guests according to company standards.
- Anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Develop and maintain positive working relationships with others and support the team to reach common goals.
- Ensure adherence to quality expectations and standards and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and cost-savings.
- Read and visually verify information in a variety of formats and inspect tools, equipment, or machines to identify defects.
- Education: High school diploma or GED equivalent
- Related Work Experience: At least 2 years of related work experience
- Supervisory Experience: At least 1 year of supervisory experience
- License or Certification: None
At Marriott International, we value our associates and offer a range of benefits, including competitive compensation, opportunities for growth and development, and a commitment to diversity and inclusion.
Others:We are an equal opportunity employer and welcome applicants from diverse backgrounds. If you are a motivated and experienced professional looking for a challenging role, please apply now.
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