Operations Director Position Open

2 weeks ago

Bengaluru, Karnataka, India beBeeoperations Full time ₹ 1,80,00,000 - ₹ 2,50,00,000
Operations Director Job Description

Bachelors/Masters degree in Business Administration, Supply Chain, Operations Management, or related field.

7+ years of proven experience in operations, supply chain, or logistics, preferably in ecommerce, retail, or FMCG.

  • Strong leadership and people management skills.
  • Expertise in supply chain design, warehouse operations, vendor negotiations, and fulfillment strategies.
  • Analytical mindset with strong problem-solving skills.
  • Excellent communication and stakeholder management skills.
Key Responsibilities:
  1. Strategic Operations Management: Develop and implement operations strategies aligned with business goals.
  2. Supply Chain & Logistics: Manage end-to-end supply chain operations including procurement, warehousing, order fulfillment, and last-mile delivery.
  3. Process Optimization: Streamline workflows, introduce automation tools, and ensure operational efficiency at scale.
  4. Inventory & Vendor Management: Oversee demand forecasting, stock replenishment, and vendor relationships to ensure availability and cost control.
  5. Team Leadership: Build, mentor, and lead the operations team across warehouse, logistics, and support functions.
  6. Technology Enablement: Work with product and tech teams to integrate tools that enhance tracking, visibility, and reporting.
  7. Customer Experience: Ensure on-time delivery, quality packaging, and smooth returns management for superior customer satisfaction.
  8. Cost & Performance Tracking: Monitor KPIs, control budgets, and continuously drive down operational costs while maintaining service quality.
  9. Compliance & Risk Management: Ensure adherence to regulatory guidelines, safety standards, and operational compliance.

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