Advanced Network Specialist

1 week ago

Mumbai, Maharashtra, India beBeeNetwork Full time ₹ 90,00,000 - ₹ 1,20,00,000
Job Description", "

As a senior network engineer, you will play a pivotal role in diagnosing and resolving complex network issues. Your technical expertise and problem-solving skills will be instrumental in ensuring the seamless operation of our networks.

", "Key Responsibilities:", "
  • ", "
  • Technical Support: Provide expert-level technical support for our products, encompassing wireless infrastructure, routing and switching, network security, VPN configurations, and UniFi Protect surveillance systems.", "
  • Diagnostics and Root Cause Analysis: Perform advanced diagnostics and root cause analysis of complex network issues using tools such as Wireshark, system logs, and performance metrics.", "
  • Efficient Ticket Handling: Ensure timely ticket handling, maintaining clear documentation, and adherence to defined SLAs and escalation protocols.", "
  • Collaboration with Development Team: Interface with the development team to report software or firmware bugs, including detailed replication steps and relevant debug artifacts.", "
  • Lab Environments: Reconstruct customer network scenarios within lab environments to reproduce issues, validate fixes, and simulate deployment-specific conditions.", "
  • Staying Up-to-Date: Stay informed about the latest trends in networking technology and updates to our products.", "
  • Critical Thinking: Prioritize cases based on impact and urgency, ensuring each ticket receives appropriate attention and resolution pathways.", "
", "Qualifications", "

To succeed in this role, you will require:

", "
  • ", "
  • A bachelor's degree in Computer Science, Information Technology, or a related field.", "
  • Minimum of 2 years of experience in network engineering or a similar role.", "

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