
Collection Management Specialist
13 hours ago
We are seeking an experienced Collection Manager to lead our MIS operations.
Job Description:- Prepare and send regular MIS reports to branches, including Bounce MIS, categorized by vintage, product, and location.
- Generate reports analyzing trends and percentage analysis for Bounce MIS and Penal collections.
- Publish daily collection efficiency trackers to monitor performance.
- Maintain and publish collection intensity reports providing insights on collection efforts.
- Prepare dashboards for Bounce & Penal collections to track and analyze trends.
- Generate roll-forward, roll-back, and normalization MIS reports for smooth tracking of collections.
- Prepare bucket-wise inventory reports and compare with previous months' data.
- Create and track performance efficiency reports based on previous months' comparison.
- Monitor collector-wise allocation and efficiency reports.
- Prepare and publish CCLM, BCM, Telecaller, and RM incentives reports.
- Develop and maintain various dashboards and MIS related to collections.
- Prepare non-starter reports and track cases accordingly.
- Ensure timely receipt issuance and payment depositions.
- Allocate bounced cases on time and monitor their progress.
- Collate and upload account-wise feedback into the collection system.
- Coordinate with branches to collect and provide payment files to Ops team for system updates.
- Maintain and prepare high POS account tracker ensuring it is up-to-date and accurate.
- Responsible for end-to-end vendor management including empanelment, billing, and agency audits.
- Collaborate with BCM to allocate cases to vendors for timely resolution.
- Experience: Proven track record in MIS operations and collection management.
- Skills: Excellent analytical and problem-solving skills, strong communication and leadership abilities.
- Educational Background: Bachelor's degree in Business Administration or related field.
- A challenging role with opportunities for growth and development.
- A dynamic and supportive work environment.
- A competitive salary and benefits package.
Please submit your resume and cover letter to us.
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