Operations Manager
2 days ago
Job Description
">">
As a Project and Change Specialist, you will be responsible for leading production support strategy, ensuring alignment with business objectives and SRE/RTB transformation goals. You will provide thought leadership in implementing ITIL principles to enhance automation, monitoring, and operational efficiency.
">">
Key Responsibilities:
">- Lead and drive production support strategy, ensuring alignment with business objectives and SRE/RTB transformation goals">
- Provide thought leadership in implementing ITIL principles to enhance automation, monitoring, and operational efficiency">
- Manage regional L2 team and vendor teams supporting the application. Ensure the team is up to speed and picks up the support duties.">
- Guiding technical subject matter experts on the applications being supported including business flows, application architecture, and hardware configuration.">
- Own, define and track KPIs, SLAs, Dashboards and operational metrics to measure and improve application stability and performance.">
- Build and maintain effective and productive relationships with the stakeholders in business, development, infrastructure, and third-party systems / data providers & vendors.">
- Fostering a culture of continuous learning, proactive monitoring, and incident prevention.">
- Establish governance frameworks for production support operations, ensuring effective tracking and reporting of incidents, problems and changes">
- Mentor and guiding AVP's, fostering technical upskill and knowledge sharing.">
- Provide strategic input into disaster recovery planning, failover strategies and business continuity procedures">
- Collaborate and deliver on initiatives and install these initiatives to drive stability in the environment.">
- Perform reviews of all open production items with the development team and push for updates and resolutions to outstanding tasks and reoccurring issues.">
- Evaluate and implement emerging technologies to enhance production support capabilities.">
- Ensure regulatory and compliance adherence, managing audits, access reviews, and security controls in line with organizational policies.">
- Drive Programs and Projects for RTB function across domains">
- Lead Application onboarding for all new applications coming into RTB remit to ensure safe and timely transition">
- Develop executive-level reporting on production health, risk, and stability metrics for senior leadership.">
">
Required Skills and Qualifications
">13-20+ years of experience in providing hands on IT application support.
Experience in managing vendor team's providing 24x7 support.
Bachelor's degree from an accredited college or university with a concentration in Computer Science or IT-related discipline (or equivalent work experience/diploma/certification).
">
Benefits
">Best in class leave policy
Gender neutral parental leaves
100% reimbursement under childcare assistance benefit (gender neutral)
Sponsorship for Industry relevant certifications and education
Employee Assistance Program for you and your family members
Comprehensive Hospitalization Insurance for you and your dependents
Accident and Term life Insurance
Complementary Health screening for 35 yrs. and above
">
Others
">The candidate will have to work in shifts as part of a Rota covering APAC and EMEA hours between 07:00 IST and 09:00 PM IST (2 shifts). In the event of major outages or issues we may ask for flexibility to help provide appropriate cover.
">Weekend on-call coverage needs to be provided on rotational/need basis.
"]],-
Technical Trainer
4 weeks ago
Pune, Maharashtra, India Field Operations Full timeJob DescriptionLocation: Pune, Maharashtra, IndiaJob ID: 83306We Elevate... Quality of urban lifeOur elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day.As part of the Schindler team, youll discover meaningful work that enhances quality of life for communities,...
-
Manager - Operations
3 weeks ago
Pune, Maharashtra, India MRO Full timeManager Operations ROI oversees the operational performance and strategic direction of offshore healthcare processes, ensuring efficiency, quality, and compliance.This role involves leading teams, managing client relationships, and driving continuous improvement in a fast-paced, global environment.Manager Operations is a key leadership position that requires...
-
Operations Manager
6 days ago
Pune, Maharashtra, India Mantras2Success Full timeDesignation: Manager – Operations (NBFC)Product: LAP/ Business LoanLocation: PuneExperience: 5+YearsSalary: Best in IndustryDescription:Role OverviewAs Operations Manager, you will play a pivotal role in building and scaling the company's core operations. This includes managing the full loan lifecycle, setting up systems and processes, and ensuring...
-
Operations Manager
2 days ago
Pune, Maharashtra, India Mantras2Success Full timeManager – Operations (NBFC) Product: LAP/ Business Loan Experience: 5+Years As Operations Manager, you will play a pivotal role in building and scaling the company's core operations. This includes managing the full loan lifecycle, setting up systems and processes, and ensuring compliance with regulatory guidelines. We are seeking a hands-on,...
-
Operations Manager
7 days ago
Pune, Maharashtra, India Mantras2Success Full timeDesignation: Manager – Operations (NBFC) Product: LAP/ Business Loan Location: Pune Experience: 5+Years Salary: Best in Industry Description: Role Overview As Operations Manager, you will play a pivotal role in building and scaling the company's core operations. This includes managing the full loan lifecycle, setting up systems and processes, and...
-
Operations Manager
9 hours ago
Pune, Maharashtra, India beBeeOperations Full time ₹ 40,01,000 - ₹ 50,10,000Job Description:We are seeking an experienced professional to assume the role of Unit Operations Head. This key position is crucial in driving day-to-day hospital operations, ensuring process excellence, and maximizing productivity.This individual will be responsible for designing and implementing process improvement plans to enhance patient inflow and...
-
Operations Manager
2 hours ago
Pune, Maharashtra, India Mantras2Success Full timeDesignation: Manager – Operations (NBFC) Product: LAP/ Business LoanLocation: PuneExperience: 5+YearsSalary: Best in IndustryDescription:Role OverviewAs Operations Manager, you will play a pivotal role in building and scaling the company's core operations. This includes managing the full loan lifecycle, setting up systems and processes, and ensuring...
-
Operations Manager
1 day ago
Pune, Maharashtra, India beBeeResponsibility Full time ₹ 8,00,000 - ₹ 12,00,000Job OpportunityWe are seeking a talented individual to lead our Pantry FC operations.This role requires someone with strong leadership skills, who can effectively manage end-to-end operations for a 3P operated pantry FC.The successful candidate will be responsible for planning and executing the launch of the FC, ramping up the site to necessary processing...
-
Operations Manager
4 days ago
Pune, Maharashtra, India beBeeAdministration Full time ₹ 8,00,000 - ₹ 10,00,000Job OverviewThis full-time administration professional will manage day-to-day tasks, including office operations and procurement activities. The ideal candidate will have experience in coordinating administrative support and providing basic knowledge of MS Office.The successful candidate will work closely with employees to collect inputs, feedback, and...
-
Operations Manager
4 days ago
Pune, Maharashtra, India beBeeOperations Full time ₹ 4,00,000 - ₹ 8,00,000Job Title : HR-OperationsWe are seeking a highly skilled Operations Manager to join our team.Key Responsibilities:(1) Employee Onboarding, Offboarding, and E-Code creation(2) Employee retention strategies and query handling(3) Compliance and grievance management(4) New joiner induction, process training, and hurdle clearance(5) Database management and...
