
Senior Digital Assets Manager
2 days ago
This role is responsible for leading and motivating a team of digital collections specialists to achieve performance targets.
Key Responsibilities:
- Team Leadership & Management:
- Lead, mentor, and coach a team of digital collections agents to meet and exceed key performance indicators (KPIs).
- Conduct regular performance reviews and provide constructive feedback.
- Foster a positive and high-performance work environment.
- Digital Collections Strategy & Execution:
- Develop and implement effective digital collections campaigns across various channels such as email, SMS, social media, and chat.
- Analyze campaign data to identify trends, optimize strategies, and improve recovery rates.
- Data Analysis & Reporting:
- Demonstrate strong proficiency in Microsoft Excel to track team performance, analyze campaign results, and create comprehensive reports.
- Client & Stakeholder Management:
- Serve as a key point of contact for clients, handling inquiries and providing regular updates on collection performance.
Benefits:
Working with our team, you will have the opportunity to develop your skills and knowledge in digital collections management. You will also have access to regular training and development opportunities to help you succeed in your role.
What We Offer:
We offer a competitive salary package, including a base salary and bonus structure. We also offer a range of benefits, including health insurance, retirement savings plan, and paid time off.
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