
IT Asset Lifecycle Manager
3 days ago
Job Title: IT Asset Management Specialist
We are seeking a skilled professional to manage and optimize our IT asset lifecycle using industry-leading tools and best practices.
Key Responsibilities:
- Implement and maintain Hardware Asset Management (HAM) and Software Asset Management (SAM) modules to ensure compliance, cost optimization, and efficient asset tracking.
- Manage the entire lifecycle of hardware and software assets from procurement to disposal, ensuring accurate tracking.
- Establish workflows for asset requests, approvals, deployments, and returns.
- Maintain an accurate Configuration Management Database (CMDB) for hardware and software assets.
- Develop audit processes to ensure data accuracy and compliance.
- Configure and maintain SAM module to track and manage software licenses, subscriptions, and usage across the organization.
- Ensure compliance with software licensing agreements and avoid audit risks.
- Optimize software spending by identifying unused licenses and ensuring efficient allocation.
- Generate compliance and usage reports for stakeholders and audits.
General Responsibilities:
- Competent in creating and managing ITAM/ITOM dashboards, KPIs, and reporting.
- Contribute to process design for Global Asset Management aligned with industry framework and best practices.
- Collaborate with cross-functional teams to gather requirements and implement asset management processes and solutions.
- Monitor and resolve integration issues with other IT systems.
- Design and maintain dashboards and reports for hardware and software assets.
- Provide training and support to end-users on HAM/SAM processes and tools.
- Stay updated on industry best practices and tool features.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
- 5-7 years of experience in IT Asset Management.
- Hands-on experience with ServiceNow HAM and SAM processes and modules.
- Knowledge of ITIL processes, especially asset and configuration management.
- Experience with CMDB configuration and management.
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