Digital Asset Transformation Manager

3 weeks ago

Jaipur, Rajasthan, India TransPerfect Full time

Job summary: We are seeking a strategic and proactive Change Management Lead to oversee organizational readiness and user adoption during the migration from our current Adobe Experience Manager (AEM) on-premise Digital Asset Management (DAM) system to AEM on Adobe Managed Services (AMS). This role will play a critical part in ensuring that business users, creative teams, and technical stakeholders are aligned, trained, and supported throughout the transition.

The working hours are in the US Eastern Time Zone. Work hours will start from 6:30 PM IST and have to work eight hours as this is a full-time job.

Key Responsibilities:

  • Develop and execute a change management strategy and roadmap to support the AEM DAM migration initiative
  • Design DAM structure, metadata, and tagging strategy by closely partnering with technical teams to understand business goals, content workflows, and publishing mechanisms
  • Identify impacted user groups and design tailored communication, training, and engagement plans
  • Lead stakeholder engagement efforts to gather input, manage expectations, and drive adoption
  • Develop and deliver training materials, user guides, and onboarding content for internal teams and external partners
  • Monitor and address resistance, questions, and feedback from users to ensure smooth transition and sustained usage
  • Act as a liaison between business and technical teams, ensuring change impact is understood and mitigated

Qualifications:

  • Fluent in written and spoken English
  • 5+ years of experience in change management within digital or enterprise technology transformation projects
  • Proven track record with DAM platforms, preferably Adobe Experience Manager (AEM)
  • Experience with cloud transitions or migrations (on-premise to SaaS/PaaS/AMS)
  • Strong skills in stakeholder communication, training delivery, and change impact analysis

Preferred Qualifications:

  • Certification in change management (e.g., PROSCI, ADKAR) is a plus
  • Familiarity with creative operations, marketing workflows, or asset lifecycle processes is preferred
  • Skilled communicator, strategist, and facilitator who thrives at the intersection of technology and people
  • Understanding and the ability to help teams navigate the transition with clarity and confidence

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