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Executive Team Member

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Job Opportunity:

Lead Reservation Specialist

Job Role Overview:

This full-time position involves overseeing the accuracy of hotel reservations within a team environment.

The ideal candidate will possess excellent communication and customer service skills, proficiency in hospitality management software, and strong organizational abilities.

They will also have attention to detail, problem-solving skills, previous experience in hotel reservations, and knowledge of hotel booking systems.

In addition, the successful applicant should be able to work effectively in a team setting, have minimum 2 years' experience as a supervisor/executive in the reservation/front office department of a 3*/4* hotel, and fluency in English and Hindi speaking.

Key Responsibilities:
  • Oversight of reservation data entry for individual hotels
  • Ensuring accurate data synchronization with company guidelines
Required Skills and Qualifications:
  • Excellent communication and customer service skills
  • Proficiency in hospitality management software
  • Strong organizational and multitasking abilities
  • Attention to detail and problem-solving skills
  • Previous experience in hotel reservations
  • Knowledge of hotel booking systems and procedures
  • Fluency in English and Hindi speaking
Benefits:

Successful applicants will be part of a dynamic team environment, working on challenging projects with opportunities for growth and development.

Others:

This role offers a great opportunity for candidates who are passionate about delivering exceptional customer experiences and are looking to advance their careers in the hospitality industry.