Cloud Support Team Lead

2 weeks ago

Erode, Tamil Nadu, India beBeeLeadership Full time ₹ 1,20,00,000 - ₹ 2,01,20,000

Cloud Support Leadership Role

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This is an exceptional opportunity to lead a team of professionals in delivering top-notch cloud support. The successful candidate will be responsible for planning, organizing, coordinating, and executing projects and initiatives with senior team members.

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  • The ideal candidate will manage meetings, document interactions with actions and next steps.
  • Diligence in follow-up and follow-through will be essential.
  • The individual will create, update, and present project plans.
  • Work organization skills are crucial to achieve positive outcomes.
  • Encouraging the use of agile work management processes is vital.
  • Facilitating weekly and bi-weekly sprints for assigned teams will be key.
  • Helping team members prioritize workload will be an important responsibility.
  • Maintaining a healthy team by empowering, motivating, and building trust is essential.
  • Setting goals for team members will be critical.
  • Presenting weekly progress reports will be necessary.
  • Holding good control on the work management process to adapt and course correct with agility will be required.
  • Identifying improvement areas, planning, and executing improvement items will be essential.
  • Summarizing problems at hand for senior stakeholders will be necessary.
  • Preparing and participating in status and governance meetings will be required.
  • Setting up, coordinating, and managing triage sessions with customers and partners will be a key responsibility.
  • Techincal guidance will be provided to the team.
  • Communicating proactively with customers and internal team members to deliver business value as part of daily work management will be essential.
  • Caching, guiding, mentoring other team members will be necessary.
  • Supporting the team in developing process knowledge base will be critical.
  • Setting up knowledge base for the team to refer and enrich continuously will be required.
  • Leading from the front will be essential.
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