Student Recruitment Officer supporting Imperial College London

4 weeks ago


Gurgaon, Haryana, India UK India Business Council Full time
Role Summary

This role will work closely with the Senior International Officer (South Asia and Middle East) and the Student Recruitment Manager (India) to deliver the University's student recruitment activities in India. The post holder will build successful working relationships with key partners and stakeholders in India, such as schools, colleges, the British Council, alumni, and graduate employers, to increase the recruitment of prospective students from India to Imperial College London. The role will involve supporting recruitment partnerships and delivering strategies for student recruitment to ensure the highest quality applicants make Imperial their first-choice destination.

Responsibilities
  • Assist in the delivery of the University's marketing and recruitment activities in India.
  • Support the Senior International Officer (South Asia and Middle East) and the Student Recruitment Manager (India) in developing online marketing content, particularly in the use of social media activities.
  • Organise and deliver virtual activities to complement face-to-face recruitment.
  • Follow up on leads generated from marketing campaigns and exhibition attendance by phone and email, identifying enquirers' needs and providing the appropriate guidance.
  • Develop and maintain a comprehensive knowledge of all related University information, including entry requirements, programme details, application processes, fees, scholarships, teaching methods, accommodation, and student facilities. Provide accurate information and advice on this to all enquirers.
  • Deliver professional guidance on processes and procedures to clients and customers both internal and external to the University. Use sound judgment and creativity to suggest the most appropriate course of action where necessary and ensure complex issues are understood.
  • Act as a first point of contact for prospective students from India to assist them in a timely and professional manner, making use of all available resources and contacts within Imperial.
  • Advise prospective international students and their influencers on their application to the University.
  • Investigate and analyze specific issues and data to inform strategy decisions, establish basic trends and patterns in recruitment data, and create reports as necessary.
  • Manage and maintain various WhatsApp groups to ensure timely communication with school counselors and other key stakeholders for queries and sourcing information that may be of interest to promote through these channels.
  • Assist in the organisation of incoming high-level delegations from the University to India.
  • For student recruitment activity, assist in the development and support of alumni networks in India.
  • Deliver presentations to various audiences.
  • Monitor activities and record feedback.
Requirements
  • A first degree, preferably from a UK University, and at least 3 years' work experience.
  • Experience of working in a marketing and customer-focused environment.
  • Ability to work efficiently and accurately under pressure with proven organisation.
  • Be able to problem-solve and quickly adapt to changing situations.
  • Ability to communicate conceptually detailed and complex information effectively with a wide range of people, both orally and in writing, in a timely manner.
  • Excellent presentation skills.
  • Ability to work well within a team to achieve University objectives, but also to work independently when working away from the office.
  • Demonstrable knowledge of the UK, especially the UK's Higher Education Sector.
  • Evidence of having high levels of motivation, flexibility, and being target-oriented.
  • Significant administrative experience, including the use of IT.
  • Highly motivated with a flexible approach to work.
  • Proficient in using Microsoft Office tools, such as Word, Excel, PowerPoint, Teams, and Outlook.
  • Willingness to travel domestically and to the UK.
  • Commitment to the University's values and behaviors.


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