Help Desk Professional

1 day ago


Kurnool, Andhra Pradesh, India beBeeSupport Full time ₹ 6,00,000 - ₹ 10,00,000
About the Role

The Help Desk Professional will provide top-notch technical support to our customers, ensuring their technical issues are resolved efficiently and effectively.

Key Responsibilities:
  • Deliver exceptional customer service by responding promptly to inquiries and providing expert assistance.
  • Utilize problem-solving skills to diagnose and troubleshoot hardware and software issues.
  • Maintain accurate records of customer interactions in our support system.
  • Collaborate with cross-functional teams to resolve complex technical problems.
  • Develop and deliver training sessions to enhance customers' product knowledge.
Qualifications and Skills
  • Bachelor's degree in Computer Science or related field.
  • Possession of relevant certifications is highly valued.
Required Competencies
  • Strong analytical and communication skills.
  • Proficiency in troubleshooting technical issues.
  • Familiarity with customer support software.
Preferred Attributes
  • Knowledge of networking fundamentals.
  • Experience with cloud services and applications.

  • Help Desk Expert

    5 days ago


    Kurnool, Andhra Pradesh, India beBeeTechnical Full time ₹ 25,00,000 - ₹ 35,00,000

    As a Technical Support Specialist, you will be the first point of contact for IT issues, ensuring timely resolution and maintaining high customer satisfaction levels.You will work closely with users, technical teams, and service management platforms to deliver seamless support across various IT functions.Key responsibilities include:Providing first-level...


  • Kurnool, Andhra Pradesh, India beBeeServiceDesk Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Overview:We are seeking a highly skilled Service Desk Analyst to join our team. The ideal candidate will have a minimum of 2-3 years of experience in IT Service Desk operations and possess excellent communication skills.Key Responsibilities:Provide L1/L2 support to end-users across the organizationHandle and resolve incidents/service requests via the...


  • Kurnool, Andhra Pradesh, India Sakon Full time

    Position: Associate-HelpdeskJob Location: Pune, India (Hybrid)Shift Time- Rotational Shifts including night shifts.About Sakon:Sakon (www.sakon.com) simplifies how businesses around the world Understand, Manage and Transform their Communications and Cloud Ecosystems. One of the world's top SaaS companies in our markets, Sakon is a leader in managing...


  • Kurnool, Andhra Pradesh, India beBeeITsupport Full time ₹ 10,00,000 - ₹ 15,00,000

    Technical Support Specialist">As a Technical Support Specialist, you will provide top-notch technical assistance to end-users. You will troubleshoot basic issues and escalate complex problems to senior engineers.ResponsibilitiesProvide timely and effective technical support via phone, email, or in-person.Troubleshoot hardware, software, applications, and...


  • Kurnool, Andhra Pradesh, India beBeeHr Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Oracle Fusion HCM Consultant RoleWe are seeking an experienced Oracle Fusion HCM professional to lead techno-functional support for our enterprise business processes. This individual will leverage expertise in Oracle HCM Cloud tools, such as HCM Extracts, HDL, HSDL, BI Publisher, OTBI, Application Security, Workflows, Fast Formula, Page Customizations &...

  • IT Support Specialist

    17 hours ago


    Kurnool, Andhra Pradesh, India beBeeHelpdesk Full time ₹ 8,00,000 - ₹ 12,00,000

    Senior Help Desk TechnicianWe are seeking a seasoned technical professional to fill the role of Senior Help Desk Technician. This individual will be responsible for providing first-level support to internal stakeholders, troubleshooting technical issues, and escalating complex problems to senior engineers.


  • Kurnool, Andhra Pradesh, India beBeeDesktop Full time ₹ 8,00,000 - ₹ 10,00,000

    Job OverviewReliable Enterprises offers tailored software and IT setup solutions to small and medium-sized businesses across the country. We specialise in solving real-world problems, blending cutting-edge technology with deep business insights. Our services ensure seamless implementation and provide ongoing support, allowing businesses to focus on...


  • Kurnool, Andhra Pradesh, India beBeeCustomerSupport Full time ₹ 6,00,000 - ₹ 12,00,000

    Passenger Support Services Job OverviewThe primary objective of this role is to provide high-quality support to passengers 24/7.This includes being well-versed in various software applications, including Amadeus suite ARD Web, Altea CM, and Altea Inventory & Availability.Additionally, the ideal candidate should possess experience with reservations and...


  • Kurnool, Andhra Pradesh, India beBeeNetwork Full time ₹ 90,00,000 - ₹ 1,20,00,000

    **Job Title:** 3rd Line Network ProfessionalThe role of a 3rd Line Network Professional involves taking ownership of support tickets related to customer services, designing and implementing changes as per client requirements, and collaborating with the Service Desk team and Solution Delivery team.Key Responsibilities:Regularly communicate with existing...


  • Kurnool, Andhra Pradesh, India beBeeTechnology Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Title: IT Support SpecialistVasu Travel & Tourism LLC seeks a dedicated and skilled professional to join their team in the capacity of Information Technology Support Specialist.The ideal candidate will be responsible for providing technical support, troubleshooting issues, managing desktop computers, and offering help desk support. The role involves...