Outlet Operations Manager

5 days ago


Bengaluru, Karnataka, India AccorHotel Full time
Job Title: Outlet Operations Manager

As an Outlet Operations Manager at AccorHotel, you will be responsible for overseeing the daily operations of our outlet, ensuring that all tasks are carried out efficiently and effectively. Your primary responsibilities will include:

  • Planning and reviewing the outlet's budget and forecast on a monthly basis
  • Analyzing and submitting month-end reports to identify deviations from business plan goals
  • Participating in management meetings to review progress towards achieving business plan goals and developing the annual business plan for the outlet
  • Implementing and measuring profit enhancement programs in collaboration with the kitchen and marketing departments
  • Ensuring that food and beverage costs, productivity, labor costs, and operating supply costs for the outlet are in line with budget
  • Conducting daily briefings to ensure that all pertinent information is well received by team members
  • Supervising team members to ensure that all tasks assigned are carried out on time and according to instruction and departmental standards
  • Building a good relationship with guests and regular patrons, remembering individual patron's names and preferences to extend personalized service
  • Handling guests' complaints and comments tactfully and efficiently
  • Handling all administration work pertaining to cashier/bar operation requirements and company policies
  • Maintaining department communication logbooks and updated notice boards
  • Checking the supply of equipment/stock levels and ensuring that there is no shortage of items that impact operation and guests
  • Checking the outlet/back of the house cleanliness to ensure compliance with F&B sanitation and hygiene rules and regulations
  • Maintaining complete knowledge of all food and beverage services, contents, and preparation methods, outlets, and hotel services/features
  • Ensuring that health, safety, and security procedures are in place in the outlet
  • Attending all briefings, meetings, and trainings assigned by management
  • Performing proper handovers and communication to the next shift
  • Assisting other food and beverage outlets with their operations during peak times or when required
  • Interviewing, selecting, and recruiting outlet employees
  • Identifying and developing team members with potential
  • Conducting performance reviews with the team
  • Constantly monitoring team members' appearance, attitude, and degree of professionalism
  • Developing, conducting, and maintaining all staff training programs for team members, focusing on their development needs and providing them with new skills to meet the changing needs of the business
  • Preparing weekly staff schedules, keeping in mind anticipated business, operating budgets, and standards of service
  • Conducting monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues, and provide a regular forum for department communication


  • Bengaluru, Karnataka, India AccorHotel Full time

    Job Title: Outlet Operations ManagerWe are seeking a highly skilled and experienced Outlet Operations Manager to join our team at AccorHotel. As a key member of our management team, you will be responsible for the overall operation of our outlet, ensuring that our guests receive exceptional service and that our business meets its financial targets.Key...


  • Bengaluru, Karnataka, India Hyatt Corporation Full time

    Job SummaryWe are seeking a skilled Outlet Manager to oversee the efficient operation of our department in line with Hyatt International's Corporate Strategies and brand standards.Key ResponsibilitiesManage daily operations to ensure exceptional guest experiences and high-quality service.Lead a team of staff to achieve business objectives and maintain a...


  • Bengaluru, Karnataka, India Hyatt Corporation Full time

    Job SummaryWe are seeking a skilled Outlet Manager to oversee the efficient operation of our department, aligning with Hyatt International's corporate strategies and brand standards. The ideal candidate will be responsible for meeting employee, guest, and owner expectations.Key ResponsibilitiesLead the team to achieve departmental goals and objectivesDevelop...

  • Outlet Manager

    1 week ago


    Bengaluru, Karnataka, India Hyatt Corporation Full time

    Job SummaryWe are seeking a skilled Outlet Manager to oversee the efficient operation of our department in line with Hyatt International's Corporate Strategies and brand standards.Key ResponsibilitiesManage daily operations to ensure exceptional guest experiences and high-quality service.Lead a team of professionals to achieve business objectives and...

  • Operations Manager

    1 week ago


    Bengaluru, Karnataka, India Syngene International Limited Full time

    Job Title: Operations ManagerJoin Syngene International Limited, a leading global discovery, development, and manufacturing organization, as an Operations Manager. In this role, you will be responsible for overseeing the overall operations of our Contract Development and Manufacturing Organization (CDMO) Outlets to achieve targets by removing day-to-day...

  • Operations Manager

    1 week ago


    Bengaluru, Karnataka, India Syngene International Limited Full time

    Job Title: Operations ManagerJoin Syngene International Limited, a leading global discovery, development, and manufacturing organization, as an Operations Manager. In this role, you will be responsible for monitoring the overall operations of our Contract Development and Manufacturing Organization (CDMO) Outlets to achieve targets by removing day-to-day...


  • Bengaluru, Karnataka, India unHR Full time

    Franchise Operations ExecutiveCompany unHR is an award-winning F&B company based out of Bangalore, operating 40 outlets across 15 cities in India. The brand is parent to multiple restaurant brands, operating through different models across the country. Currently, the company is looking to develop its franchise network across India and South East Asia,...


  • Bengaluru, Karnataka, India unHR Full time

    Franchise Operations ExecutiveCompany OverviewUnHR is an award-winning F&B company based out of Bangalore, operating 40 outlets across 15 cities in India. The brand is parent to multiple restaurant brands, operating through different models across the country. Currently, the company is looking to develop its franchise network across India and South East...


  • Bengaluru, Karnataka, India Accor Full time

    Job Title: F&B ExecutiveAbout the Role:We are seeking a highly skilled and experienced F&B Executive to join our team at Novotel Bengaluru Outer Ring Road. As a key member of our Food and Beverage department, you will be responsible for ensuring the smooth operation of our restaurants and bars, providing exceptional customer service, and contributing to the...


  • Bengaluru, Karnataka, India AccorHotel Full time

    Job DescriptionAs a key member of our team, you will be responsible for ensuring the smooth operation of our food and beverage outlets. Your duties will include coordinating opening and closing procedures, supervising junior team members, and delivering exceptional customer service.Key ResponsibilitiesCoordinate and assist in opening and closing duties to...


  • Bengaluru, Karnataka, India AccorHotel Full time

    Job DescriptionAs a key member of our AccorHotel team, you will play a vital role in ensuring the smooth operation of our food and beverage services.Key ResponsibilitiesOpening and Closing Duties: Coordinate and assist in the preparation of our outlets for opening and closing, ensuring that all settings are completed according to our high standards and...


  • Bengaluru, Karnataka, India Four Seasons Hotels and Resorts Full time

    About Four Seasons:At Four Seasons, we believe in delivering exceptional guest experiences through a commitment to luxury with genuine heart. Our team members around the world create amazing experiences for our guests, residents, and partners by providing a world-class employee experience and company culture.About the role:We are seeking a skilled Outlet...


  • Bengaluru, Karnataka, India Wonderla Holidays Full time

    Job Title: Food and Beverage Operations ManagerJob Summary:We are seeking a highly skilled Food and Beverage Operations Manager to oversee the management of our food and beverage operations at Wonderla Holidays. The successful candidate will be responsible for ensuring the highest quality of food and beverages, as well as maintaining a clean and safe...


  • Bengaluru, Karnataka, India Accor Full time

    Job Title: F&B ExecutiveJoin our team at Novotel Bengaluru Outer Ring Road as a F&B Executive, where you will be responsible for delivering exceptional food and beverage services to our guests.Key Responsibilities:Coordinate and assist in opening/closing duties to ensure seamless operations.Supervise junior team members and casual labor to ensure tasks are...


  • Bengaluru, Karnataka, India Accor Full time

    Job SummaryWe are seeking a highly skilled and experienced F&B Executive to join our team at Novotel Bengaluru Outer Ring Road. As a key member of our Food and Beverage department, you will be responsible for ensuring seamless service delivery and exceeding our guests' expectations.Key ResponsibilitiesCoordinate and assist in opening/closing duties to ensure...

  • Duty Manager

    7 days ago


    Bengaluru, Karnataka, India Accor Full time

    Job Title: Duty ManagerAs a Duty Manager at Accor, you will be responsible for ensuring the smooth operation of our hotel's front desk and guest services. This is a challenging and rewarding role that requires strong leadership and communication skills.Key Responsibilities:Conduct daily briefings and ensure that all pertinent information is well received by...


  • Bengaluru, Karnataka, India Ajmera Infotech Inc. Full time

    Job Title: Cloud Operations EngineerAjmera Infotech Inc. is seeking a highly skilled Cloud Operations Engineer to join our team in India. The ideal candidate will have extensive experience in Terraform, Azure Cloud support, and the automation of LLM model deployments.Key Responsibilities:Design and maintain tools for managing/improving the infrastructure and...


  • Bengaluru, Karnataka, India Ajmera Infotech Inc. Full time

    Cloud Operations EngineerAjmera Infotech Inc. is seeking a highly skilled Cloud Operations Engineer to join our team in India. The ideal candidate will have extensive experience in Terraform, Azure Cloud support, and the automation of LLM model deployments.Key Responsibilities:Design and maintain tools for managing/improving the infrastructure and program...


  • Bengaluru, Karnataka, India Four Seasons Hotels and Resorts Full time

    About Four Seasons:At Four Seasons, we're driven by a passion for excellence and a commitment to delivering exceptional guest experiences. Our team members around the world are dedicated to creating unforgettable moments for our guests, residents, and partners. We believe that the best way to achieve this is by fostering a world-class employee experience and...


  • Bengaluru, Karnataka, India Four Seasons Hotels and Resorts Full time

    About Four Seasons:At Four Seasons, we're driven by a passion for excellence and a commitment to delivering exceptional guest experiences. Our team members around the world are dedicated to creating unforgettable moments for our guests, residents, and partners. We believe that the best way to enable our people to deliver these exceptional experiences is...