Senior Payment Operations Manager
4 weeks ago
Senior Payment Operations Manager
We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our solutions power the growth of millions of businesses tomorrow. From your local coffee shop to international banks, we are in every corner of the world, in every part of commerce. We help our customers accelerate their business, and we are committed to helping our people accelerate their careers.
The Opportunity
As a Senior Payment Operations Manager, you will take ownership of query resolution and drive operational excellence in the Payment Card Industry. We seek big thinkers with a passion for learning, adept in communication, and armed with in-depth knowledge of Credit/Debit card organizations. If you're ready to lead, learn, and excel, we want you to be part of our team.
Day-to-Day Responsibilities
- Handle queries from internal & external stakeholders.
- Take ownership of problem resolution.
- Learn business processes and operational impact.
- Deliver all operational activity as per TAT in the Payment Card Industry.
Requirements
- In-depth knowledge of Credit card/Debit Card related organizations - mandatory.
- Team leading skills.
- Good communication skills. Quick & good learner and team player.
- Proactive approach with the ability to take initiative in problem-solving.
- Must be a Graduate and also have at least basic knowledge of the payment card industry.
Perks & Benefits
At Worldline, you'll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:
- Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
- Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.
- Work from home option (T&C)
- Free private medical services
- Referral bonuses for new hires recommended by you
- Full access to the "Learning" platform
Shape the evolution
We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go.
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