Documentation Specialist

3 weeks ago

Pune, Maharashtra, India emerson Full time

Job Summary

Emerson is seeking a skilled Documentation Engineer to join our Project Management Organization. As a key member of our Centre of Excellence (CoE) Customer Care team, you will be responsible for post-order documentation for project orders. This involves collaborating with global factories to meet committed due dates, collecting project documents, reviewing, and ensuring proper storage and retrieval. You will also maintain databases, track revisions, and ensure compliance with organizational procedures and industry standards.

In this Role, Your Responsibilities Will Be:

  • Take ownership of project documentation from project award to final submission, actively participating in project kick-off meetings to understand customer documentation requirements.
  • Work closely with stakeholders (factories, PM, IPM, and customer) to ensure timely submission of all documents and approvals in line with agreed EDDI (Emerson Document Delivery Index).
  • Maintain detailed status of documents in EDDI/VDRL.
  • Ensure documents are submitted and received on time, correctly stored in Emerson's document repository/Doc Pro software.
  • Prepare cover pages for documents and manage transmittal between Emerson and customers.
  • Prepare comment resolution sheets to address factory or project manager comments on documents, aligning with project scope of supply.
  • Continuously follow up with customers and internal resources to expedite overdue documents.
  • Upload documents to customers through their Document Management portals or send via email.
  • Provide project document status reports to customers and project managers.
  • Prepare and submit Manufacturing Record Book (MRB)/Final Data Book in accordance with approved MRB Index, working closely with customers until final approvals to claim breakthrough payment for project documentation as specified in the purchase order.

Who You Are:

You promote high visibility of shared contributions to goals. You quickly and significantly take action in constantly evolving, unexpected situations. You actively seek guidance from pertinent sources to make timely and well-informed decisions. You handle the risk that comes with moving forward when the outcome is not certain. Building partnerships and working collaboratively with others to meet shared objectives. Building strong customer relationships and delivering customer-centric solutions. Taking on new opportunities and tough challenges with a sense of urgency, high energy, and passion. Creating a climate where people are motivated to do their best to help the organization achieve its objectives.

For This Role, You Will Need:

  • Good assertive communication skills to deal with global partners (strong written & verbal communication in English language is mandatory).
  • Proficiency in MS Office Tools (.Word, Excel, PowerPoint, Outlook, Access).
  • Ability to prioritize and multitask.
  • Strong organizational and detail orientation skills, tech-savvy.
  • Ability to comprehend technical details/technical literacy.
  • Demonstrated teamwork or ability to work in a team environment.
  • Should be an outspoken character. Must be able to manage complex situations under pressure.

Preferred Qualifications that Set You Apart:

  • Degree in Engineering or any other Degree or equivalent experience with proven experience.

Our Offer to You:

By joining Emerson, you will be given the opportunity to make a difference through the work you do.

Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets. We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.

We are committed to creating a global workplace that supports diversity, equity, and embraces inclusion. We welcome foreign nationals to join us through our Work Authorization Sponsorship.

We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.

We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office.

Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities.

Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.

Our Commitment to Diversity, Equity & Inclusion

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers. This philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.

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