Document Control Specialist
4 weeks ago
Job Title: Document Control Specialist
Job Summary:
We are seeking a skilled Document Control Specialist to join our team at Wipro. As a Document Control Specialist, you will be responsible for ensuring the quality and integrity of engineering data, documents, and models in our ALIM system.
Key Responsibilities:
- Assess the quality of engineering data, documents, and models in ALIM and propose corrections to engineering to improve the integrity of the design associated with assets and projects.
- Implement effective controls for internal delegation, audit, and control of the quality of engineering data, documents, and models in ALIM based on engineering standards and procedures.
- Assess and manage risks around the use of engineering data, documents, and models stored in ALIM based on the quality assessment.
- Contribute to reports on the consolidated status of quality and performance criteria as set by the Engineering Data, Doc, and Model Delivery and Engineering Data, Doc, and Model Discipline Lead.
- Recommend remediation actions as required.
- Ensure that engineering data, documents, and models are presented effectively in accordance with IMD and Engineering management policies, standards, procedures, guidelines, etc.
- Support the clean-up of engineering data, documents, and models as required, including the use of 3D and 2D CAD.
- Continuously improve IMD engineering data, document, and model standards, tools, systems, and processes through the Class Library and ALIM change request process based on the findings of the quality assessments.
- Deal with problems and issues, managing resolutions, corrective actions, lessons learned, and the collection and dissemination of relevant information.
- Help develop and enhance customer and stakeholder relationships.
- Act as the routine contact point, receiving and handling requests for support.
- Respond to a broad range of service requests for support in the use of ALIM by providing information to fulfill requests or enable resolution.
- Provide first-line investigation and diagnosis of issues associated with the use of ALIM and promptly allocate unresolved issues as appropriate.
- Assist with the development of standards and apply these to track, monitor, report, resolve, or escalate issues.
- Contribute to the creation of support documentation.
Requirements:
- Fluent in English language with the ability to express any idea without hesitation, have good vocabulary and grammar; people understand you easily. Both your spoken and written skills are good.
- Bachelor's degree in engineering (preferably Process, Mechanical, Electrical, or Instrumentation)
- 4+ years of work experience in CAD Design and Engineering Data Management in a global organization that has a high turnaround of green and brownfield engineering projects.
- Deep understanding of engineering design drawings, the standards to which they are created, and how they relate to engineering data and business processes.
- Significant experience in following procedures to operate an Electronic Document Management System and Engineering Data Warehouse such as Bentley ALIM.
- Experience in applying information assurance, governance, analytics, and data visualization.
- Experience in demand management and prioritization.
- Experience in quality assurance and conformance review.
- Excellent performance management skills.
- Experience in customer support and excellent relationship management skills.
- Knowledge of business analysis, business modeling, requirements management skills, and the ability to identify opportunities for continuous improvement.
- Knowledge of document and data management to support portfolios, programs, and projects.
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