Digital Payment Systems Specialist

2 days ago

Kanpur, Uttar Pradesh, India beBeePayment Full time ₹ 15,16,000 - ₹ 18,32,000
Job Description">

We're seeking a seasoned Digital Payment Systems Specialist to join our team. In this role, you will be responsible for ensuring the seamless operation of critical banking applications.

  • Provide Level 2/3 application and production support for digital payment systems, including UPI and retail banking platforms.
  • Monitor application health, system alerts, and perform incident management to ensure minimal downtime.
  • Perform root cause analysis (RCA) for recurring issues and drive long-term solutions.
  • Coordinate with development, QA, infrastructure, and vendor teams for issue resolution and change implementation.
Required Skills and Qualifications">
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 8-11 years of experience in application support, production support, or IT operations.
  • Hands-on experience supporting UPI platforms, retail banking applications, and payment gateways.
  • Strong understanding of banking protocols and digital payment workflows.
  • Proficiency in SQL, Unix/Linux commands, log analysis, and scripting (Shell/Python preferred).
  • Good understanding of monitoring tools, incident tracking systems (e.g., Splunk, AppDynamics, ServiceNow).
  • Excellent troubleshooting and analytical skills with a strong sense of urgency.
  • Strong communication and coordination skills across cross-functional teams.
What We Offer">

A dynamic work environment with opportunities for growth and professional development.

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