Operations Manager

23 hours ago

Jaipur, Rajasthan, India beBeeOperational Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title

Head of Operations

Description

We are seeking an experienced and skilled Head of Operations to lead our banqueting and catering services. As a key member of our team, you will be responsible for ensuring the smooth execution of events, exceeding guest expectations, and driving business growth.

The ideal candidate will have a proven track record in operational leadership, event management, and logistical planning. They will possess strong communication, leadership, and problem-solving skills, with the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Oversee day-to-day operations for all banquet and catering functions, including planning, execution, and team management.
  • Collaborate with sales, culinary, and service teams to deliver outstanding events—corporate, social, and weddings.
  • Develop and implement SOPs for seamless event logistics, from setup through execution and close-out.
  • Monitor quality standards, guest satisfaction, and service delivery across all events and catering operations.
  • Lead and mentor teams in banqueting, kitchen stewarding, and F&B; recruit, train, and manage departmental staff.
  • Prepare and manage budgets, control costs, and drive efficiencies for maximum profitability.
  • Maintain compliance with health, safety, food handling, and local regulations.
  • Build and nurture client relationships to maximize repeat business and event referrals.
  • Analyze operational metrics and feedback to drive continuous improvements in processes and performance.
  • Coordinate with vendors for supplies, décor, AV, and event needs.
Requirements
  • Bachelor's/master's degree in hospitality, hotel management, or related field.
  • Minimum 5+ years' operational leadership experience in banqueting and catering in hotels or high-volume venues in Jaipur.
  • Demonstrated expertise in team management, event operations, and logistical planning.
  • Strong communication, leadership, and problem-solving skills.
  • Proven track record of handling premium events and client satisfaction.
  • Proficient with MS Office, event management systems, and financial controls.

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