Senior Technical Account Manager

3 weeks ago


Hyderabad, Telangana, India Oracle Full time

Key Responsibilities:

  • Design and maintain operational relationships with Enterprise and Large Enterprise SaaS customers with Cloud Priority Service.
  • Work closely with customer System Administrators and Leadership to bind them together in a working team.
  • Educate customers on the effective and efficient way to use Oracle Support and products, tools, systems, interfaces, and procedures.
  • Drive internal processes to ensure the highest quality of service and work with teams to improve as needed.
  • Contribute to the Onboarding, training, and mentoring of new TAMs.

About the Role:

Oracle is seeking a highly skilled Technical Account Manager to serve as the single point of contact for Oracle Cloud customers who purchase Cloud Priority Service. The ideal candidate will have 7-10 years of professional Information Systems implementation experience and a strong understanding of various technical architectures and operating systems.

Requirements:

  • Project Management (PMP) certification or extensive Project Management experience across global and diverse organizations.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer:

Oracle offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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