
Supply Chain Technical Support Specialist
3 days ago
Our organization is seeking a highly skilled Oracle Technical Support Specialist with expertise in Supply Chain Management (SCM) to provide technical assistance to clients, resolve production issues, and handle custom enhancements independently.
The ideal candidate will possess strong experience in Oracle EBS R12 technical support across multiple Supply Chain and Manufacturing modules. They must have proficiency in SQL / PL/SQL, Oracle Forms, and Oracle Reports.
Additionally, the selected candidate should have experience handling inbound/outbound interfaces, data extraction, and data loading. Expertise in troubleshooting and resolving production issues across Oracle EBS layers is also essential.
To be successful in this position, candidates must have:
- A minimum of 7 years of experience in the IT industry, specifically in Oracle EBS R12 technical support.
- Strong experience in Order Management (OM) and Inventory (INV) modules.
The ideal candidate will also possess excellent communication skills, both written and verbal, and be able to work effectively in a remote environment.
Key Technical Requirements:
- Oracle EBS R12
- Oracle Forms & Reports
- SQL / PL/SQL
- Oracle APEX (preferred)
We are looking for a talented individual who can demonstrate 3-4 real production ticket resolutions in OM and INV modules during the interview. The selected candidate will be responsible for providing top-notch technical support and ensuring seamless system functionality.
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