Service Delivery Associate

About Us Hectae Analytics and Software Solutions is a digital transformation and consulting firm specializing in enterprise ITSM implementations, platform integrations, and service management optimization. We partner with clients across industries to deliver tailored, scalable, and outcome-driven solutions that enhance operational efficiency and digital...

About the RoleWe are seeking a Service Delivery Leader to set up and lead our complete service delivery system from the ground up.This is an ideal opportunity for a professional with 5+ years of experience in ITSM delivery who can establish delivery frameworks, standardize processes, ensure service quality, and drive customer satisfaction.The successful...

Job DescriptionThis role is with a quick service app, that provides on-demand home services. We are looking for a dynamic and execution-focused leader to oversee operations in a specific region.The ideal candidate will have experience in managing operational metrics and service delivery standards across a defined cluster.Main Responsibilities:Own the...

Job OpportunityAbout the RoleAs a Client Support Associate, you will play a vital role in delivering exceptional client service while working collaboratively with our team.Key ResponsibilitiesProficiency in Advanced Excel, CRM platforms, and troubleshooting to ensure seamless delivery of client serviceExcellent verbal and written communication skills in...

Job Opportunity:The Guest Services Associate – F&B Service is a critical role responsible for delivering exceptional food and beverage service to members and guests. This position requires a polished, attentive, and passionate individual who can provide top-notch hospitality and excellence.Key Responsibilities:Welcome members and guests, present menus, and...

Operations DirectorWe seek a senior operations executive to lead our last-mile delivery operations in India.Key Responsibilities:Oversee city-wide operations to ensure timely customer service delivery.Manage ground staff and last-mile logistics, from deployment to utilization.Enhance operational efficiency by analyzing processes, reducing costs, and...

Job DescriptionThe Associate Project Manager role involves overseeing the day-to-day software delivery operations, coordinating with cross-functional teams, and ensuring the successful completion of software projects.Work closely with Quality Assurance and Development Teams to ensure usability, reliability, and quality standards of products.Participate in...

About this role:We are seeking a Program Delivery Specialist to support learners in the LATAM region.Key Responsibilities:Learner Support: Respond to inquiries across all communication channels, ensuring timely and accurate resolutions.Stakeholder Collaboration: Coordinate with internal teams to manage program timelines and address learner concerns...

FICO is a leading global analytics software company, helping businesses make better decisions.The OpportunityAs a Product Security Engineer II in Cyber Security, you will support security governance for customer-facing products and services across development lifecycles. Your role focuses on executing security review processes, managing exceptions, and...

Patent AssociateWe are seeking a skilled and detail-oriented individual to join our team as a Patent Associate. As a key member of our team, you will be responsible for providing high-quality patent services to our clients.Your primary role will involve conducting thorough analysis of technological advancements and extracting relevant information from...