Senior Branch Operations Director

3 days ago


Bhavnagar, Gujarat, India beBeeOperational Full time ₹ 22,50,000 - ₹ 30,15,000

Branch Manager Opportunity

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  • Maintain the highest level of customer service and ensure effective service recovery.
  • Coordinate and integrate all functions and services at the location, ensuring seamless operations.
  • Implement systems to monitor operational efficiency and make data-driven decisions.
  • Handle crisis situations with poise and professionalism.
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Fleet Management

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  • Ensure fleet administration aligns with company standards.
  • Monitor fleet allocation to clients, maintaining optimal ratios.
  • Ensure fleet accessories are properly maintained according to guidelines.
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Sales & Servicing

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  • Develop new business relationships and increase revenue from existing clients.
  • Analyze market trends and performance metrics to inform business decisions.
  • Achieve sales targets and drive business growth.
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Finances

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  • Prepare annual branch budgets and manage expenses effectively.
  • Monitor fund flow and control costs in accordance with company norms.
  • Ensure timely receivables management and statutory compliance.
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HR & Administrative

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  • Oversee branch administration to optimize efficiency.
  • Ensure adequate staffing and training for Customer Service and Drivers teams.
  • Conduct team appraisals to evaluate performance and implement necessary improvements.
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Required Skills and Qualifications:

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  • System and quality orientation
  • Market knowledge and industry awareness
  • Commercial acumen and leadership skills
  • Resource management and administrative expertise
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Educational Qualifications:

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  • Graduate / Hotel Management degree
  • MBA in Marketing or Finance
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Experience:

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  • Minimum 10-15 years of experience in the trade, including 5-7 years as a branch head in a reputable car rental company


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