Collections Specialist
3 weeks ago
Job Overview:
RERA Consultants LLP is seeking an experienced Collections Executive to manage and oversee our accounts receivables at our Bangalore office. The selected candidate will play a critical role in ensuring timely payments from our business clients, reducing outstanding balances, and maintaining effective client relationships.
Key Responsibilities:
- Client Relationship Management: Maintain positive relationships with B2B clients while ensuring the timely collection of payments.
- Address and resolve any client inquiries related to invoices, billing, and payment disputes.
- Collection Process: Manage end-to-end B2B collections, including tracking outstanding invoices and following up with clients for payments.
- Negotiate payment terms when required while ensuring compliance with company policies.
- Work closely with clients to ensure proper payment arrangements and adherence to agreed-upon schedules.
- Reporting & Documentation: Accurately document all collection activities, including communications with clients, payment arrangements, and status updates.
- Provide regular updates and reports on collection activities and aging receivables to the Finance Manager.
- Collaboration: Collaborate with the finance and accounting teams to ensure timely and accurate billing and receivables accounting.
- Assist in resolving discrepancies related to invoicing or payments by coordinating with internal departments.
- Compliance & Process Adherence: Ensure all collection processes comply with internal company guidelines as well as external regulatory requirements.
- Follow standard operating procedures for debt recovery, documenting any escalations for legal action if required.
Personality Traits:
- Self-motivated, with the ability to work independently and manage multiple client accounts simultaneously.
- Ability to work under pressure and resolve client payment issues effectively.
- Strong team player with a collaborative approach to problem-solving.
Requirements:
- Experience: 2-4 years of experience in B2B collections or credit control, preferably in a consulting or professional services firm.
- Education: Bachelor's degree in finance, accounting, business administration, or a related field.
- Skills: Strong communication, negotiation, and interpersonal skills. Excellent organizational and time management abilities with keen attention to detail. Proficiency in MS Office (especially Excel) and experience with accounting software (e.g., Zoho, Tally, or similar).
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