Order Fulfillment Specialist

5 days ago

Bagalur, India POWER BRIDGE SYSTEMS PRIVATE LIMITED Full time

We are seeking a detail-oriented and proactive Order Fulfillment Specialist to manage vendors and customers, ensuring smooth order processing and maintaining accurate records in order management systems/ERP software.

Responsibilities:
  • Vendor Follow-Up on Delivery Updates: Regularly follow up with vendors on delivery status based on issued Purchase Orders (POs) and ensure vendors adhere to agreed timelines, escalating any delays or issues to the relevant teams.
  • Customer Delivery Date Updates: Accurately update and communicate the Delivery On Date (DOD) for customer orders and ensure customers are kept informed of their order status, including any changes or delays in delivery schedules.
  • KYC (Know Your Customer) Management: Manage the KYC process for vendor registration, ensuring all required documents are collected, verified, and updated as needed, and oversee KYC documentation for customers, ensuring compliance with company policies and regulations.
Requirements:
  • Bachelor's Degree: Bachelor's degree in Business Administration, Supply Chain Management, or a related field.
  • Communication Skills: Strong communication and interpersonal skills.
  • Software Proficiency: Proficiency in using order management software and MS Office Suite.
  • Knowledge and Understanding: Knowledge of vendor and customer management best practices and understanding of KYC procedures and regulations.
Benefits:
  • Health Insurance: Health insurance coverage for employees and their families.
  • Long-term Benefit Savings Plan: Long-term benefit savings plan with employer matching contributions.
  • Professional Development: Opportunities for professional development and advancement within the organization.

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