
Service Coordinator
2 days ago
Job Role Overview
This role involves managing and coordinating service requests, liaising with service partners, and ensuring timely and effective resolution of customer issues.
The successful candidate will be responsible for handling customer inquiries, maintaining accurate service records, and collaborating with other departments to meet customer service goals and operational efficiency.
Key Responsibilities
- Coordinating and prioritizing service requests from customers
- Liaising with service partners to ensure prompt and effective resolution of customer issues
- Maintaining detailed records of customer interactions and service requests
- Collaborating with other departments to meet customer service goals and operational efficiency
Requirements
- Inbound and outbound call handling experience
- Excellent communication and interpersonal skills
- Able to work under pressure and manage competing priorities
- Familiarity with the consumer electronics industry is desirable
- Bachelor's degree in Business, Management, or related field preferred
What We Offer
We provide a dynamic and supportive work environment that fosters growth and development. Our team members enjoy competitive salaries, comprehensive benefits, and opportunities for professional advancement.
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