
Program Career Developer
2 days ago
About Emeritus
We are committed to providing high-quality education that is accessible and affordable to individuals, companies, and governments worldwide.
Our unique model combines state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors, and coaches. This approach has educated over 250,000 individuals across 80+ countries.
As a Program Advisor, you will contact warm leads for programs via phone and email to consult potential students on how our programs can help them achieve their career goals.
Your role requires selling with a student-first mentality, providing white-glove service, and advising potential students as if they were your family and friends.
You will play a key role in achieving our students' acquisition and revenue growth targets. You must be self-driven and comfortable with making multiple calls per day, generating interest and awareness, qualifying leads, and closing sales.
Key Responsibilities:
- Advise career changers on how our world-class education can launch them into a high-growth career.
- Build and manage a pipeline of leads that have inquired about our programs.
- Provide in-depth and customized information to interested students via phone and email.
- Guide learners through the enrolment process by following up and building urgency without being pushy.
- Adhere to the inside sales process, tools, and data management processes and workflow.
- Provide feedback to leadership on call quality, observed trends, and insights from student conversations.
Requirements:
- 2+ years of inside sales/consultative selling experience with a consistent track record of exceeding targets in International Edtech markets.
- Excellent verbal, written communication, listening, and critical thinking skills.
- Strong phone presence.
- Comfortable making 120+ dials and/or emails a day to connect with warm leads.
- Experience using a CRM (Salesforce preferred).
- Growth Mindset and ability to implement feedback.
- Demonstrated ability to manage and prioritize a large pipeline with different stages in the enrolment process that require follow-up.
- Ability to work remotely and hit metrics without being micromanaged.
Educational institutions provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type.
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