Effective Communication Trainer

3 days ago

Vellore, Tamil Nadu, India beBeeCommunication Full time ₹ 5,00,000 - ₹ 8,00,000

We are seeking an experienced professional to fill the role of Communications Specialist. In this position, you will be responsible for delivering voice, accent neutralization, and communication skills training to new hires and existing staff.

Key Responsibilities:
  • Deliver Voice, Accent Neutralization, and Communication Skills training to new hires and existing staff.
  • Conduct needs analysis, pre-assessments, and design customized training interventions accordingly.
  • Facilitate New Hire Training (NHT) batches on communication, language, culture, and customer handling skills.
  • Coach agents on pronunciation, grammar, clarity, fluency, and overall customer interaction etiquette.
  • Develop and update training content, modules, and materials based on business needs.
Requirements:

Minimum 2-3 years of experience in contact center operations.

Strong communication and interpersonal skills.

Ability to analyze needs and design customized training interventions.

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