Customer Service Excellence

Role OverviewThis dual-function role combines store management excellence with customer relationship mastery. You'll oversee daily operations, drive sales targets, manage the retail team, and ensure every customer interaction reflects our luxury brand values. The ideal candidate thrives in Mumbai's competitive luxury retail landscape and understands the...

Job Title: Import Customer Service ExecutiveIndustry: Freight Forwarding / LogisticsLocation: Borivali, MumbaiTimings: 9:30 AM – 6:00 PMWorking Days: Monday to Friday, Alternate Saturdays Off (2nd & 4th) & Alternate Saturdays Half-Day (1st & 3rd till 1:30 PM)Key ResponsibilitiesHandle complete import documentation including Bill of Lading, Bill of Entry,...

Customer Service SpecialistJob Overview:We are seeking a highly skilled and detail-oriented Customer Service Specialist to provide exceptional support to our clients. The ideal candidate will possess strong communication skills, proficiency in Microsoft Excel, and the ability to manage customer inquiries efficiently.Key Responsibilities:Respond to customer...

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...

Customer Service RepresentativeGreetings from a leading BPO organization.We are seeking a dedicated and enthusiastic customer service professional to join our international team. The successful candidate will be responsible for handling customer inquiries and providing outstanding support to clients across the globe.Job Summary:The Customer Service...

We are seeking a dedicated and enthusiastic customer service professional to join our team.The successful candidate will be responsible for handling complex customer inquiries and providing outstanding support.Key Responsibilities:- Handle and resolve customer inquiries via calls, emails, and chats.- Provide exceptional service to clients.- Achieve...

Job Role: Customer Care ServiceJob DescriptionWe are seeking a skilled and enthusiastic customer care professional to join our team. This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and interacting with customers to provide them with exceptional service.Key Skills and QualificationsExcellent communication skills,...

Job DescriptionJob Description:We are looking for enthusiastic and customer-focused individuals to join our International Voice Process team. As a Customer Service Executive, you will handle inbound/outbound calls from global clients, providing support and resolving queries effectively.Key Responsibilities:- Handle international customer calls...

POSITION SUMMARY:Reporting to the HR Service Center Supervisor, the HR Service Excellence Specialist is a key contributor to the responsible for meticulously tracking and analyzing service level agreements (SLAs), metrics, and success outcomes to ensure the highest standards of HR service delivery.The Specialist will also conduct regular audits of user...

POSITION SUMMARY:Reporting to the HR Service Center Supervisor, the HR Service Excellence Specialist - Workflow Emphasis plays a pivotal role in optimizing end-to-end HR service workflows across the APAC Shared Services Center (SSC). With a sharp eye for process dynamics, this role owns the monitoring, auditing, and continuous improvement of workflow...