Hotel Reservations Manager
4 weeks ago
As a key member of our team, the Reservations Executive plays a vital role in delivering exceptional service to our guests. This includes assisting the Reservations Manager in administering reservations functions, supervising staff on a daily basis, and working closely with other departments to ensure seamless service delivery.
Key Responsibilities:- Responsible for soliciting and managing reservations sales-related opportunities to maximize revenue growth.
- Manages and provides training to Reservations Sales staff to ensure they have the skills and knowledge required to deliver exceptional service.
- Actively upsells business opportunities to drive revenue growth and achieve personal and team-related revenue goals.
- Ensures guest satisfaction by delivering service excellence throughout each customer experience.
- Maintains good working relations with other departments, particularly Front Office, and keeps close contact with regular guests to identify and relay their needs for service delivery.
- Assists the Reservations Manager in loading sellable contracted rates in the system for ease of reservations.
- Responds to incoming reservations sales opportunities for the property that are outside parameters.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Uses sales resources and administrative/support staff effectively to achieve sales targets.
- Assists in monitoring group reservation forecast data to inform sales strategies.
- Coordinates with sales and Convention Services to process rooming lists and reservation cards.
- Intermediate to Advanced Microsoft Office skills.
- Opera System knowledge.
- Able to work in a fast-paced environment and meet deadlines.
- Excellent communication and interpersonal skills.
- Able to work effectively in a team environment.
As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional service to our guests. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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Reservations Associate
6 months ago
Goa, India De Mandarin Hotel Full timeWe are looking for Reservations associate who is interested in gaining experienced in the same field and excel as well. You will be reporting to Reservations manager. - Processes reservations by mail, telephone, telex, cable, fax, or central reservation systems referral. - Processes reservations from the sales office, other hotel departments, and travel...
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Hotel Reservation Specialist
1 month ago
Goa, India Accor Full timeJob Title: Reservation ExecutiveAs a key member of our team, you will play a vital role in delivering exceptional guest experiences. Your primary responsibility will be to ensure that our guests feel welcome and valued from the moment they make contact with us.Key Responsibilities:Provide personalized service to guests, ensuring their needs are met and...
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Hotel Reservation Expert
4 weeks ago
Goa, India Summit Hotels & Resorts Full timeKey ResponsibilitiesCustomer Support: Provide information and guidance to customers on various travel options, including accommodations, transportation, and tourist attractions.Reservation Processing: Process customer reservations, ensuring timely and accurate bookings.Itinerary Planning: Assist customers in planning their itineraries, recommending local...
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Reservations Manager
4 weeks ago
Goa, India The Indian Hotels Company Limited Full timeJob SummaryThe Reservations Executive will assist the Reservations Manager in administering reservations functions and supervising staff on a daily basis. The ideal candidate will have excellent communication and negotiation skills, with the ability to work effectively in a fast-paced environment.Key ResponsibilitiesAssist the Reservations Manager in...
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Reservations Coordinator
3 weeks ago
Goa, India The Park Hotels(Goa) Full timeJob SummaryThe Park Hotels(Goa) is seeking a skilled Reservations Assistant to join our team.Main ResponsibilitiesWe are looking for a detail-oriented and organized individual who can handle multiple reservations at a time, ensuring seamless communication with our front desk and other hotel departments.Key DutiesProcess Reservations: Handle reservations by...
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Reservations Executive
6 months ago
Goa, India Hilton Full timeReservations Executive A Reservations Executive oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. **What will I be doing?** As Reservations Executive, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The...
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Reservation Coordinator
4 weeks ago
Goa, India The Park Hotels(Goa) Full timeKey Responsibilities:General Information: The Park Hotels(Goa) is seeking a skilled Reservation Assistant to join our team. The successful candidate will be responsible for processing reservations by various means, including mail, telephone, telex, cable, fax, or central reservation systems referral.Key Job Responsibilities:Processes reservations from the...
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Reservations Executive
6 months ago
Goa, India Hilton Full timeA Reservations Executive oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. **What will I be doing?** As Reservations Executive, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations Executive will...
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Reservations Executive
6 months ago
Goa, India The Baywatch Resort, Goa Full timeResponsibilities include: - Take reservations for rooms, tables, or other services - Provide information about the hotel's amenities and policies - Handle cancellations and changes to reservations - Ensure that all reservations are accurate and up-to-date - Liaises with other departments to ensure that guest requests are met - Upsell rooms and other hotel...
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Reservations Coordinator
4 weeks ago
Goa, India The Park Hotels(Goa) Full timeKey Responsibilities:The successful candidate will be responsible for processing reservations in a timely and accurate manner, utilizing various channels such as mail, telephone, telex, cable, fax, and central reservation systems.Key Skills:Knowledge of hotel room types, locations, and layouts.Understanding of hotel selling status, rates, and benefits of all...
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Reservation Assistant
1 month ago
Goa, Goa, India Marquis Beach Resort Full time**Customer service**: Answering customer questions and providing assistance, including helping customers get the experience they want - **Taking reservations**: Making reservations online or over the phone, and inputting reservation details into the hotel's system - **Promoting hotel services**: Promoting hotel deals, services, and special offers to guests -...
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Reservations Executive
7 months ago
Goa, India IHCL Full timeJob Responsibilities - Assists DOR in presenting the Room Revenue, Banquet & Outlet budget Revpar, Spa and other revenue centre budgets to DOSM. - Assists the DOR to ensure that EBITDA margins to be in line. - Assists the DOR ensure RevPar Leadership with consistent ADR increase thereby ensuring highest EBITDA for the hotel. - Ensure consistent revenue...
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Reservations Coordinator
6 months ago
Goa, India Marriott International, Inc Full time**Job Number** 24027604 **Job Category** Reservations **Location** The St. Regis Goa Resort, 438 1 34 Mobor, Goa, India, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...
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Reservations Associate
6 months ago
Goa, India Marriott International, Inc Full time**Job Number** 23207492 **Job Category** Reservations **Location** Goa Marriott Resort & Spa, Post Box No. 64 Miramar, Goa, Goa, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify...
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Reservation Associate
6 months ago
Goa, India Novotel Goa Candolim and Novotel Goa Resort & Spa Full time**Job Description**: - Ensure that reservations requests are answered promptly and politely and that complete details are recorded as per standard procedure. ü Ensure to handle all incoming enquiries efficiently and effectively and hence converting them into bookings ü Ensure to handle enquiries promptly and efficiently with the overall objective of...
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Reservations Executive
6 months ago
Goa, India Marriott International, Inc Full time**Job Number** 24025907 **Job Category** Reservations **Location** The St. Regis Goa Resort, 438 1 34 Mobor, Goa, India, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or...
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Reservations Associate
6 months ago
Goa, India De Mandarin Full timeWe are looking for reservations associate who have worked in **hotel industry only.** Those who are interested can contact on 6364756503. - Making reservations for customers based on their various requirements and budgetary allowances. Should have excellent communication and convincing skills. - Processing payments and sending confirmation details to...
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Reservations Associate
5 months ago
Goa, India De Mandarin Full timeWe are looking for reservations associate who have worked in hotel industry only. Those who are interested can contact on 6364756503. - Making reservations for customers based on their various requirements and budgetary allowances. - Processing payments and sending confirmation details to customers. - Sorting out any issues that may arise with bookings or...
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Reservation Associate
6 months ago
Goa, India De Mandarin Full timeWe are looking for reservations associate who have worked in hotel industry only. Those who are interested can contact on 6364756503. - Making reservations for customers based on their various requirements and budgetary allowances. - Processing payments and sending confirmation details to customers. - Sorting out any issues that may arise with bookings or...
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Clerk-reservations
6 months ago
Goa, India Marriott International, Inc Full time**Additional Information** Reservations Associate **Job Number** 24049406 **Job Category** Reservations **Location** Fairfield by Marriott Goa Benaulim, Benaulim Beach Road, South Goa, Goa, Goa, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests,...