
Knowledge Manager
7 hours ago
Job Title: Knowledge Manager & Training Specialist
">The role of a Knowledge Manager & Training Specialist is to drive knowledge-sharing excellence across our organization, including APAC and EMEA regions. This includes leading and managing end-to-end knowledge transfer and functional process training for GBS managed functions in Bengaluru.
">Key Responsibilities:
">Design and implement a comprehensive roadmap for knowledge transfer and management, ensuring critical process knowledge is captured, standardized, and effectively disseminated across teams during transitions and platform changes.
">Develop and maintain training content, manuals, and e-learning modules for various operational applications and platforms.
">Conduct engaging training sessions for new hires, upskilling, and process changes.
">Track training effectiveness through assessments, feedback, and performance metrics and use them refine content, delivery methods, and learning formats for greater impact.
">Establish a structured review cycle to keep training materials aligned with system updates, process changes, and compliance requirements.
">
Requirements:
">Bachelor's/ Master's degree in HR/ Training or Finance/ Accounts.
">CPTM/ATD Certification.
">Experience working in shared services, global finance operations, or transformation environments.
">Fluency in English.
">Tools: MS Excel, MS PowerPoint, and Outlook.
">
About the Role:
">This is an excellent opportunity for a Knowledge Manager & Training Specialist to join our team and contribute to driving knowledge-sharing excellence across our organization. If you have experience in training and development, are passionate about sharing knowledge, and have excellent communication skills, this could be the perfect role for you.
">What We Offer:
">A dynamic and supportive work environment.
">Opportunities for professional growth and development.
">A competitive salary and benefits package.
">The chance to work on challenging projects and make a real impact.
">
How to Apply:
">If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, explaining why you are the ideal candidate for this role.
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