International Trade and Export Specialist

2 weeks ago

Bengaluru, Karnataka, India beBeeBusiness Full time ₹ 18,00,000 - ₹ 23,00,000
Export Development and Account Management

This position involves managing existing international customer accounts and developing new business opportunities in the metal components industry.

Key Responsibilities:
  • Customer Relationship Management:
    • Act as the primary point of contact for existing export customers.
    • Communicate with customers through email, phone calls, and virtual meetings to address their queries and provide regular updates on orders, production schedules, and shipments.
    • Build strong relationships with customers to encourage repeat business.
  • Internal Coordination:
    • Collaborate with internal teams, including production, engineering, and quality, to clarify customer requirements and ensure timely delivery of orders.
    • Track order execution and communicate technical requirements or clarifications as needed.
  • Business Expansion:
    • Identify and establish relationships with new international customers through targeted marketing efforts.
    • Generate and qualify leads through Email campaigns, LinkedIn outreach, and phone calls.
    • Develop a robust pipeline of prospective export clients.
    • Prepare quotations in collaboration with internal teams.
  • CRM and Performance Analysis:
    • Maintain accurate customer records and communication logs in the company's CRM system.
    • Prepare regular sales activity reports and forecasts to analyze customer trends and provide recommendations for retention and growth.
    Ideal Candidate Profile

Candidate Requirements:

  • Relevant educational background, preferably in Mechanical Engineering or a related field.
  • Minimum 4+ years of experience in Business Development, Sales, or Account Management in exports of industrial or engineering products.
  • Desirable experience in the metal components industry (castings, forgings, machined components, fabrication).

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