Academic Guidance Specialist

7 hours ago

Jodhpur, Rajasthan, India beBeeCounsellor Full time ₹ 40,00,000 - ₹ 80,00,000
Job Opportunity

We are seeking an exceptional Senior Academic Advisor to join our team. As a key member of our admissions team, you will be the first point of contact for prospective learners and their families.

Our ideal candidate will have excellent verbal and written communication skills in English and Malayalam, with an empathetic, persuasive, and student-oriented counselling approach.

  • Counsel prospective learners and their families on available upskill courses, certification paths, eligibility, curriculum benefits, tools taught, and expected career outcomes.
  • Address queries regarding course tools and software, entry-level requirements, and program pathways.
Key Responsibilities
  • Student / Learner Counselling:
    • Conduct personalized counselling sessions for prospective learners (and parents), detailing available upskill courses, certification paths, eligibility, curriculum benefits, tools taught, and expected career outcomes.
    • Address queries regarding course tools and software, entry-level requirements, and program pathways.
  • Lead Management & Conversion:
    • Manage and nurture inbound leads via phone, email, messaging apps, and in-person consultations.
    • Use consultative, student-first counselling paired with soft closing techniques to meet enrolment targets.
  • Enrolment Goal Fulfilment:
    • Meet monthly and quarterly enrolment targets while maintaining high standards of transparent and ethical counselling.
    • Build trust-based relationships—ensuring prospects have clarity and confidence throughout the admission journey.
  • CRM & Reporting:
    • Accurately document all lead interactions, updating CRM records, lead status, follow-up plans, and outcome updates.
    • Generate clear reports to support tracking of lead conversion rates and counselling effectiveness.
  • Cross-functional Collaboration:
    • Liaise with the marketing and program teams to align on messaging, domain-specific course content, and recruitment strategies.
Requirements
  • Bachelor's degree in any discipline from a recognized institution.
  • Exceptional verbal and written communication skills in English and Malayalam.
  • Empathetic, persuasive, and student-oriented counselling approach with strong interpersonal sensitivity.
  • Comfortable in a target-driven environment with an emphasis on process compliance and detail.
  • Freshers are welcome; prior experience in academic counselling, admissions, telesales, or customer-facing roles is advantageous.

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