HR IT Consultant

3 weeks ago


Bengaluru, Karnataka, India Bosch Full time
Job Description

Our team at BOSCH is seeking a skilled HR IT Consultant to join our multicultural environment. This role involves collaborating with a global team to maintain and update HR IT systems, as well as providing support and consultancy worldwide on the Compass Change Request Process, Master Data, and Data Quality.

Key Responsibilities:

Act as a functional application specialist for the Global SAP HCM System.

Resolve second-level Incident Management in the Service Management Tool.

Analyze and diagnose application errors, liaising with subject-matter experts when necessary.

Drive data consistency across HR IT systems, collaborating with Global Application Support Specialists, developers, and other support teams.

Provide continuous support and consulting to HR data maintenance country teams.

Investigate recurrence and patterns of support needs to design holistic solutions.

Report on application performance to key internal stakeholders.

Coordinate actively on the problem management framework.

Create support and training documents.

Change Request & Global Master Data Quality Support:

Handle and manage Change Requests, ensuring the process runs as defined.

Assure testing support for processes using applicable methodologies and tools.

Provide trainings and clarification sessions to relevant stakeholders.

Collaborate with Global Application Support Specialists and developers, as well as other support teams.

Provide support in Master Data and Data Quality topics.

User Department support and system problem solving.

Qualifications:

At least 2 years of professional experience in an international environment in the HR or IT area.

Logical, structured, proactive, and effective way of working within international virtual teams.

Reasonable knowledge in MS Office tools.



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