Wintel Operations Manager

1 day ago

Kanpur, Uttar Pradesh, India beBeeInfrastructure Full time ₹ 25,00,000 - ₹ 35,00,000

Job Opportunity

We are seeking an experienced IT professional to manage day-to-day operations of the Wintel environment.

The successful candidate will be responsible for collaborating with vendors and cross-functional teams to deliver services and infrastructure projects, ensuring secure, compliant, and efficient IT operations.

Key Responsibilities:

  • Solution design and technical governance
  • Patch and compliance management
  • Lifecycle planning and audit readiness
  • Mentoring team members and driving performance improvements
  • Ensuring readiness for technology migrations and hardware refreshes

Areas of Responsibility:

  • Operational Excellence
    • Manage global Wintel operations (Windows & Linux, Virtualization, File Servers)
    • Lead 24x7 BAU activities, incident response, and escalations with hands-on technical depth
    • Govern patch compliance, performance optimization, and infrastructure hardening
    • Review, standardize, and drive continuous improvement of operational tasks and GSOPs
    • Design, Manage and Perform DR for applications inline with Backup, Storage and Application teams
  • Project Management & Technical Delivery
    • Lead the technical execution of infrastructure projects, including OS upgrades, migrations, and platform transitions
    • Architect and implement infrastructure solutions for new business requirements
    • Drive initiatives for virtualization, automation, capacity planning, and legacy system upgrades
    • Ensure proper documentation and technical sign-off for infrastructure change implementations
    • Lead the technical governance of infrastructure changes, ensuring impact analysis, rollback plans, and CAB approvals
  • Governance, Compliance & Audit
    • Maintain compliance with internal controls, GxP, and InfoSec policies
    • Conduct periodic review of EOL/EOS platforms and define decommission strategies
    • Track and resolve audit findings, document evidences, and support RCA processes
  • People & Stakeholder Management
    • Mentor and develop Wintel L2/L3 team members
    • Collaborate with application, security, and compliance teams for cross-functional initiatives
  • Vendor & Partner Management
    • Govern SLAs, KPIs, and deliverables of infrastructure service partners
    • Lead operational governance meetings with service provider and track performance metrics
    • Review contract alignment, invoicing accuracy, and resource utilization
  • Innovation & Strategic Planning
    • Identify infrastructure gaps and propose innovative solutions including automation
    • Drive modernization of Windows platforms and transition cloud environments which are supported

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