
Main Office Coordinator
2 days ago
- Greet and welcome visitors, clients, and guests in a friendly and professional manner, providing a positive first impression of our organization.
- Manage incoming calls, directing them to the appropriate departments or personnel, and responding to queries as required.
- Maintain accurate records of check-ins and check-outs for guests, ensuring seamless coordination with other teams.
- Coordinate appointment schedules and meeting room bookings, optimizing space usage and minimizing conflicts.
- Ensure the front office area is clean, organized, and well-maintained, reflecting positively on our organization's image.
- Assist with administrative tasks such as email management, filing, and document preparation, maintaining confidentiality when necessary.
- Provide information to visitors, clients, and staff as required, demonstrating excellent communication skills and attention to detail.
- Support the efficient functioning of office operations, resolving inquiries and issues promptly and escalating concerns when necessary.
- Handle courier and postal services, including receiving and sending packages, ensuring timely delivery and processing.
- Monitor and maintain security procedures for guest and visitor access, upholding our organization's safety protocols.
- Collaborate with the HR team to facilitate onboarding new employees, handling related documentation and ensuring a smooth transition.
- Address customer complaints or issues efficiently, escalating concerns to supervisors when necessary, while ensuring customer satisfaction.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, clients, and visitors.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM software an asset.
- Able to work independently and as part of a team, adapting to changing priorities and deadlines.
- A competitive compensation package, including salary, benefits, and opportunities for growth and development.
- A dynamic and supportive work environment, with ongoing training and mentorship programs.
- The chance to work with a talented and dedicated team, making a real impact in our industry.
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