Operations Director Lead

13 hours ago


Agra, Uttar Pradesh, India beBeeOperational Full time ₹ 20,00,000 - ₹ 40,00,000

Job Title: General Manager - Operations

Description:

The Operations Leader will oversee a team of Leads and prioritize customer satisfaction. They will align with project timelines by coordinating with design, production teams.

Key Responsibilities:

  • Deliver exceptional customer experiences from project initiation to handover.
  • Act as the top escalation point for regional issues and ensure timely resolution.
  • Collaborate with cross-functional teams to resolve issues promptly.
  • Empower existing teams, hire skilled professionals to achieve operational excellence.
  • Adhere to standardized processes and guidelines for consistent customer interactions.

Requirements:

  • Possess NIT/BITS/IIT/MBA degrees from Tier 1 B-schools or equivalent experience.
  • 7-12 years of work experience in operations management within similar industries.
  • Proven people management skills with direct team reporting experience.
  • Excellent attention to detail and strong written/oral communication skills.
  • Structured thought process and strong analytical abilities.
  • Ability to thrive in fast-paced environments.

About the Role:

Lead an interior solutions company aiming to revolutionize living and working spaces through innovative designs and technology-driven solutions.



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